At a Glance
- Tasks: Provide IT support and services to colleagues and customers across Newport Live.
- Company: Join a vibrant team at Newport Live, dedicated to inspiring health and happiness.
- Benefits: Enjoy a competitive salary, local government pension, free gym membership, and food discounts.
- Other info: Great opportunity for career growth and to work with innovative technology.
- Why this job: Be a key player in a dynamic environment, making tech work for everyone.
- Qualifications: Three years of IT support experience; degree or certifications are a plus.
The predicted salary is between 31500 - 38500 £ per year.
We have an exciting and unique opportunity for an exceptional person to become our IT Support Officer. This role is key to managing, developing, and providing Newport Live’s IT services to colleagues and customers.
Hours, Pay and Benefits
- Grade 4 SCP 18 – 21, £24,157 - £27,155
- Full-time contract, 37 hours per week
- Local Government Pension
- Discounts on food and drink at our facilities
- Free gym membership
Key Experiences and Qualifications
- Essential: Three years’ experience working in an IT support role.
- Beneficial: Degree in a related field or relevant professional certifications. IT courses or certifications which demonstrate relevant ability to an IT Support role.
Role Requirements
If you are somebody who is ambitious, driven, professional and have a passion to inspire people to be happier and healthier, then this role is for you. The successful candidate will be tasked with providing IT support and services to colleagues across the Newport Live workforce.
You will be joining a small IT department and will be a key point of contact for all IT related queries. The successful candidate will be required to work in a dynamic and fast paced environment providing IT services in person, remotely, via email and telephone.
You will participate in colleague onboarding and offboarding processes, employee account management of accounts in systems such as Active Directory and Customer Relationship Management systems. Carry out maintenance and updates to a wide range of IT systems and applications, working with suppliers and partners as needed. Test and evaluate new technology where required, to ensure technology is functioning efficiently, and securely to support business continuity. Promote cybersecurity best practices and support compliance with IT security policies.
Additional Requirements
The successful candidate will be required to travel between various Newport Live venues, partners and suppliers.
For further information and an informal discussion about the post please contact our Head of IT and Digital, Jonathan Pollard on 01633 656757 or via Jonathan.pollard@newportlive.co.uk.
IT Support Officer in Newport employer: Newport Live
Newport Live is an exceptional employer that prioritises the safety and enjoyment of its community, offering a dynamic work environment for Lifeguards at our vibrant sports and leisure sites. With flexible working hours, a strong emphasis on employee development, and a supportive team culture, we empower our staff to thrive while making a positive impact on visitors' experiences. Join us in fostering a welcoming atmosphere where your contributions truly matter.
