At a Glance
- Tasks: Assist with prescription management and provide excellent patient support.
- Company: Join a diverse healthcare team at Newport Health Centre on the Isle of Wight.
- Benefits: Flexible hours, supportive environment, and opportunities for personal development.
- Other info: Be part of a dynamic team dedicated to patient care and community health.
- Why this job: Make a difference in your community while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and a willingness to learn.
The predicted salary is between 30000 - 40000 € per year.
Closing date: 22 May 2026
Job summary:
- Full time (Part Time applications considered)
- Hours of Work: Monday to Friday 09:00 - 17:30 with one day finishing at 5pm (Thursday)
We are looking for a motivated individual with excellent interpersonal skills situated at our Carisbrooke practice and our town centre practice, Dower House, Pyle Street. Our practice supports over 24,600 patients on the Isle of Wight where we have a diverse, multi-disciplinary team which includes GP Partners, Advanced Nurse Practitioners, MSK Practitioners, Mental Health Practitioners, Practice Nurses, HCAs, Health and Wellbeing Coaches, Care Coordinators, a Social Prescriber and many more vital roles to support our community. We are also an active part of the Central and West Primary Care Network (PCN).
1. Communication and Relationships
- Deal with e‑mail and telephone enquiries, re‑directing to others as appropriate, and recording and prioritising messages
- Provide and receive confidential and complex information from a range of sources both internal and external
- Identify and use the most effective means of communication, appropriate to the situation and individuals involved
- Manage own behaviour in a positive manner to maintain effective working relationships
- Always behave professionally and uphold the reputation of the Practice
- Observe complete confidentiality of all information including awareness and adherence to the legal requirements of the Data Protection Act
2. Analysis and Judgement
- Ensure you are competent and appropriately trained to carry out any delegated responsibility you accept
- Maintain a clean and safe environment for patients, visitors and staff, reporting building or equipment faults
- Recognise and inform managers of any matters requiring their immediate attention or expedite and progress issues with appropriate lead, as and when necessary, to ensure that deadlines are met
3. Planning and Organising
- Expectation to be flexible in undertaking any other duties as deemed appropriate to the role and as directed by the management team
4. Patient and Client Care
- Incidental contact with patients, assisting where needed and appropriate
5. Service and Policy Development
- Be aware of relevant Practice related policies/procedures relevant to the post
6. People Management and Development
- Take personal responsibility to ensure any mandatory training is undertaken
- Provide cover for colleagues during breaks, holidays, sickness, and training
- Be willing to undertake additional training and development as identified at annual appraisal
7. Information System use and management
- Use relevant IT systems to support role including SystmOne, Team Net, Word, Excel, Access, and other systems where necessary
8. Involvement in Surveys and Research
- Responsible for undertaking surveys or audits necessary to own work
9. Freedom to Act and Autonomy
- Expected to work on own initiative regarding own allocated work
- Manage own workload and adjust priorities as required to meet continually changing service needs
- Work is discussed in regular supervision sessions and the post holder is responsible for deciding which issues need to be referred to Line manager
- Ensure that relationships and own behaviour is managed in line with the practice policies
- Always work with due regard for personal safety, adhering to Health and Safety regulations.
Prescription Clerk - Newport Health Centre in Isle of Wight employer: Newport Health Centre
At Newport Health Centre, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment that values each team member's contributions. Our diverse, multi-disciplinary team fosters professional growth through ongoing training opportunities and a commitment to patient care, making it a rewarding place to work on the beautiful Isle of Wight. With flexible working hours and a focus on employee well-being, we ensure that our staff can thrive both personally and professionally while serving our community.
StudySmarter Expert Advice🤫
We think this is how you could land Prescription Clerk - Newport Health Centre in Isle of Wight
✨Tip Number 1
Get to know the practice! Research Newport Health Centre and its team. Understanding their values and services will help you tailor your approach during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local health events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to communication and patient care. Role-play with a friend or use our StudySmarter resources to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Newport Health Centre. Don’t miss out on this opportunity!
We think you need these skills to ace Prescription Clerk - Newport Health Centre in Isle of Wight
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Prescription Clerk role. Highlight your relevant experience and skills that match the job description, especially in communication and patient care.
Show Off Your Interpersonal Skills:Since this role involves dealing with a diverse range of people, emphasise your interpersonal skills. Share examples of how you've effectively communicated or resolved issues in previous roles.
Be Professional and Confidential:Remember, confidentiality is key in healthcare. Mention your understanding of data protection and how you’ve handled sensitive information in past jobs to show you’re a trustworthy candidate.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Newport Health Centre
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Prescription Clerk. Familiarise yourself with the job description and think about how your skills align with the tasks mentioned, like managing communications and maintaining confidentiality.
✨Showcase Your Interpersonal Skills
Since this role involves dealing with patients and colleagues, be prepared to demonstrate your excellent communication skills. Think of examples where you've successfully managed relationships or resolved conflicts, as these will highlight your suitability for the position.
✨Be Ready for Scenario Questions
Expect questions that assess your judgement and decision-making abilities. Prepare for scenarios related to patient care or handling sensitive information, and think through how you would respond while adhering to confidentiality and professionalism.
✨Familiarise Yourself with IT Systems
As the role requires using various IT systems like SystmOne and Excel, brush up on your technical skills. If you have experience with similar systems, be ready to discuss it, as this will show your capability to adapt quickly to the tools used in the practice.
