Estate Caretaker in Newport

In this role you will ensure the clean, safe, and tidy appearance of our estates, respective areas, and their environment. This includes a commitment to provide a strong community focus to improve the lives of our customers/residents. You will demonstrate Hedyn equal opportunities, Health & Safety, and customer service standards in all activities whilst ensuring that customer engagement and participation is at the heart of all activities.

This specific Estates Caretaker position will have an emphasis on the cleaning aspect of the role. You will be responsible for cleaning schemes and Hedyn buildings in areas such as internal communal hallways, stairs, offices, lounge areas and toilets to the Hedyn standard.

Responsibilities:

• Communicate effectively with residents, internal trade teams and external contractors to ensure excellent customer service.
• Clearing of blocked bin chutes, topping of communal bins, cleaning of communal areas, including bin areas, staircases and landings of flats and maisonette blocks.
• General clearance of litter and fly tipping on Hedyn land including shrub beds, small landscaped areas and garage/car parking areas and removal of sharps and drug paraphernalia.
• Conduct daily safety checks of the allocated works vehicle and record the findings in the appropriate manner.
• Removal of weeds and overgrowth from Hedyn land including communal areas, footpaths, lanes, and open areas as agreed.
• Correctly dispose of waste in line with Statutory Waste Regulations.
• Communicate and enforce an anti-fly tipping ethos to achieve and maintain minimum fly-tipping on estates.
• Educate residents to correctly dispose of waste and recycling.
• Resident participation at meetings and community events when required.
• Moving of items from one location to another, i.e., furniture from schemes etc.
• Work with multi agencies on estates specific issues and projects including Hedyn colleagues, Community groups, PCSO's etc.
• Assisting with tidying of gardens of void and tenanted properties when requested.
• Removal of graffiti from all surfaces within the estate area and Hedyn buildings.
• Report back to Line Manager any incident of offensive/racist graffiti.
• Undertake inspections and clearance of waterways.
• Contribute to combating anti-social behaviour by witnessing and reporting incidents to appropriate colleagues.
• Working to Estates standards to provide a clean and safe environment.
• Responsibility for maintaining adequate stock of materials and its safe storage.
• Ensure that the equipment owned by Hedyn is appropriately used and stored securely.
• Prioritise workload and maintain accurate records for monitoring purposes.
• During winter months ensure Hedyn grit bins are replenished and to clear snow off main footpaths or walkways.
• Assist in maintaining a risk-based inspection regime for all Hedyn areas.
• Observe all regulations related to Health & Safety at Work.
• Assist fellow caretakers and other members within the estates team when required.
• Conduct ground's maintenance works, vegetation removal, hedge and grass cutting and the treatment of weeds, moss, and knotweed.
• Work collaboratively with all other service areas to ensure that works delivery is fit for purpose.
• Mentor, coach and develop apprentices and other members of staff.
• Work collaboratively with colleagues and stakeholders across the business internally and externally.
• Always work in a safe and appropriate manner to meet the duties and responsibilities within the Health and Safety policies and procedures of the association.
• Additional, reasonable duties as required.

Application Process:

We require an application form to be completed for every role.

Your Hedyn, our comprehensive benefits package: We believe Hedyn is a great place to work and it’s important to us that our people feel the same way.

• Enhanced Pension Scheme: We offer an attractive pension scheme with generous employer contributions.
• Enhanced Annual Leave: You’ll start on 25 days annual leave (+ Bank Holidays) which would increase to 30 days following 3 years’ service.
• Agile Working Policy: Hedyn work with the philosophy that 'work is something you do rather than somewhere you go.'
• Health and Wellbeing: We have many health and wellbeing policies and initiatives.
• Development: We offer many professional and personal development options.
• Recognition Awards: We run a colleague led recognition award.

Hedyn strives to be an equal opportunities employer and welcomes applications from all sections of the community.