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- Tasks: Support tenant and property management services with administrative tasks and site visits.
- Company: Join Newport City Council, dedicated to serving the community and promoting diversity.
- Benefits: Enjoy flexible working, generous leave, and opportunities for professional development.
- Why this job: Be part of a friendly team making a real difference in people's lives.
- Qualifications: Strong admin skills and experience in rent account management are essential.
- Other info: Hybrid working options available; applications welcome in Welsh or English.
The predicted salary is between 30000 - 42000 £ per year.
Accommodation Booking and Income Officer
Job information
Post No. POSN004365 – Accommodation Booking and Income Officer
The Private Sector Initiatives team are looking for a motivated, friendly and enthusiastic individual with a strong understanding of rent account management, to provide administrative and practical support, to enable the smooth running of our tenant and property management services.
The team leads on managing Temporary Accommodation for homeless clients and also a growing portfolio of permanent homes.
The successful candidate will:
-Be able to work effectively both alone, and as part of a busy, customer-facing team.
-Have a strong track record in administration and management of customer rent accounts or similar.
-Have good attention to detail and excellent IT skills.
-Be able to support the team with a wide range of administrative and practical tasks
-Undertake site visits where needed to support effective property management
If you would like an informal conversation about this role please contact
Accommodation Supply Manager, Hannah Thorne at Hannah.thorne@newport.gov.uk or on 07814 495 240.
In return for your commitment, we offer an open, friendly working environment with modern working practices and systems.
Benefits include a generous annual leave entitlement, professional development, and flexible working.
Role Location based in Newport city centre, with the opportunity for hybrid office/home working.
The interview date will be confirmed shortly following shortlisting.
We welcome applications for all our jobs in either Welsh or English.
Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from the minority ethnic communities represented (or living) in the city.
Selection will be made on ability and skills to undertake the role.
Newport City Council is not currently supporting applicants with sponsorship for right to work.
In applying for a vacancy, applicants should already have the right to work in the UK.
We welcome applications for all our jobs in either Welsh or English.
An application submitted in Welsh will not be treated less favourably than an application submitted in English.
Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city.
Selection will be made on ability and skills to undertake the role.
Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.
Our values Fairness for all, Making a difference, Being responsible, Working together
Ein gwerthoedd Tegwch ar gyfer pawb, Gwneud Gwahaniaeth, Bod yn gufrifol, Gweithio gydan gilydd
Accommodation Booking and Income Officer employer: Newport City Council
Contact Detail:
Newport City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Booking and Income Officer
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Accommodation Booking and Income Officer role. Understanding the nuances of rent account management and temporary accommodation services will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with professionals in the housing and property management sector. Engaging with current employees or attending relevant events can provide insights into the team culture and expectations, which can be beneficial when you apply.
✨Tip Number 3
Prepare to discuss your administrative skills and attention to detail. Think of specific examples from your past experiences where you've successfully managed customer accounts or handled similar tasks, as these will be key points of interest for the hiring team.
✨Tip Number 4
Consider reaching out to Hannah Thorne for an informal chat about the role. This not only shows your enthusiasm but also gives you a chance to ask questions that could set you apart from other candidates.
We think you need these skills to ace Accommodation Booking and Income Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Highlight your relevant experience in rent account management and administration in your application.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the Accommodation Booking and Income Officer role. Emphasise your attention to detail, IT skills, and any customer-facing experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention how your background makes you a suitable candidate and express your commitment to supporting the team effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Newport City Council
✨Show Your Understanding of Rent Account Management
Make sure to highlight your experience with rent account management during the interview. Be prepared to discuss specific examples of how you've successfully managed accounts in the past, as this role requires a strong understanding of this area.
✨Demonstrate Your Administrative Skills
Since the position involves a lot of administrative tasks, be ready to showcase your organisational skills. Bring examples of how you've effectively handled administrative duties in previous roles, and mention any relevant IT skills that can help streamline processes.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Prepare to discuss situations where you've successfully collaborated with a team, as well as instances where you've taken initiative on your own. This will show your versatility.
✨Prepare for Site Visit Scenarios
Since the job may involve site visits, think about how you would approach these situations. Be ready to talk about your experience with property management and how you would handle various scenarios that could arise during site visits.
