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- Tasks: Support tenant and property management services with administrative tasks and site visits.
- Company: Join Newport City Council, dedicated to serving the community and promoting diversity.
- Benefits: Enjoy flexible working, generous leave, and opportunities for professional development.
- Why this job: Be part of a friendly team making a real difference in people's lives.
- Qualifications: Strong admin skills and experience in rent account management are essential.
- Other info: Hybrid working options available; applications welcome in Welsh or English.
The predicted salary is between 28800 - 43200 £ per year.
Accommodation Booking and Income Officer
Job information
Post No. POSN004365 – Accommodation Booking and Income Officer
The Private Sector Initiatives team are looking for a motivated, friendly and enthusiastic individual with a strong understanding of rent account management, to provide administrative and practical support, to enable the smooth running of our tenant and property management services.
The team leads on managing Temporary Accommodation for homeless clients and also a growing portfolio of permanent homes.
The successful candidate will:
-Be able to work effectively both alone, and as part of a busy, customer-facing team.
-Have a strong track record in administration and management of customer rent accounts or similar.
-Have good attention to detail and excellent IT skills.
-Be able to support the team with a wide range of administrative and practical tasks
-Undertake site visits where needed to support effective property management
If you would like an informal conversation about this role please contact
Accommodation Supply Manager, Hannah Thorne at Hannah.thorne@newport.gov.uk or on 07814 495 240.
In return for your commitment, we offer an open, friendly working environment with modern working practices and systems.
Benefits include a generous annual leave entitlement, professional development, and flexible working.
Role Location based in Newport city centre, with the opportunity for hybrid office/home working.
The interview date will be confirmed shortly following shortlisting.
We welcome applications for all our jobs in either Welsh or English.
Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from the minority ethnic communities represented (or living) in the city.
Selection will be made on ability and skills to undertake the role.
Newport City Council is not currently supporting applicants with sponsorship for right to work.
In applying for a vacancy, applicants should already have the right to work in the UK.
We welcome applications for all our jobs in either Welsh or English.
An application submitted in Welsh will not be treated less favourably than an application submitted in English.
Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city.
Selection will be made on ability and skills to undertake the role.
Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.
Our values Fairness for all, Making a difference, Being responsible, Working together
Ein gwerthoedd Tegwch ar gyfer pawb, Gwneud Gwahaniaeth, Bod yn gufrifol, Gweithio gydan gilydd
Locations
Accommodation Booking and Income Officer employer: Newport City Council
Contact Detail:
Newport City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Booking and Income Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Accommodation Booking and Income Officer role. Understanding the nuances of rent account management and temporary accommodation services will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with professionals in the housing and property management sector. Engaging with current employees or attending relevant events can provide insights into the team culture and expectations, which you can leverage when discussing your fit for the role.
✨Tip Number 3
Prepare to showcase your administrative skills and attention to detail. Think of specific examples from your past experiences where you've successfully managed customer accounts or handled administrative tasks, as these will be crucial in demonstrating your suitability for the position.
✨Tip Number 4
Consider reaching out to Hannah Thorne for an informal chat about the role. This not only shows your enthusiasm but also gives you a chance to ask questions that can help you tailor your approach when applying through our website.
We think you need these skills to ace Accommodation Booking and Income Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Accommodation Booking and Income Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise your background in rent account management or similar administrative roles. Provide specific examples of your achievements and how they relate to the tasks mentioned in the job description.
Showcase Your Skills: Make sure to mention your attention to detail, IT skills, and ability to work both independently and as part of a team. Use concrete examples to demonstrate these skills in your CV and cover letter.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the organisation. Address how you can contribute to the team and support the management of temporary accommodation for homeless clients.
How to prepare for a job interview at Newport City Council
✨Show Your Understanding of Rent Account Management
Make sure to highlight your experience with rent account management during the interview. Be prepared to discuss specific examples of how you've successfully managed accounts in the past, as this role requires a strong understanding of this area.
✨Demonstrate Your Administrative Skills
Since the role involves a lot of administrative tasks, be ready to showcase your organisational skills. Bring examples of how you've effectively handled administrative duties in previous positions, and mention any relevant IT skills that can help streamline processes.
✨Emphasise Teamwork and Independence
The job requires both teamwork and the ability to work independently. Prepare to discuss situations where you've successfully collaborated with a team, as well as instances where you took initiative and worked alone to achieve goals.
✨Prepare for Site Visit Scenarios
Since the role may involve site visits, think about how you would approach these situations. Be ready to talk about your experience with property management and how you would ensure effective communication and support during site visits.
