At a Glance
- Tasks: Be the go-to person for parents and staff, improving outcomes for our pupils.
- Company: Join Newport C of E Primary School, a supportive and dynamic community.
- Benefits: Enjoy a competitive salary, term-time hours, and a rewarding role at the heart of the school.
- Other info: This role requires an enhanced DBS check and offers excellent career development opportunities.
- Why this job: Make a real difference in children's lives while building strong relationships within the community.
- Qualifications: Experience with children and families, plus knowledge of multi-agency working is essential.
The predicted salary is between 31650 - 35892 £ per year.
Newport CE Primary School is looking for a self-motivated, resilient and enthusiastic Family Liaison Officer to join our excellent staff team. Working under the direction of the Head of School, the FLO will be the first point of contact for parents/carers and staff on a daily basis. They will work with all stakeholders of the school and outside agencies to improve outcomes for our pupils.
The successful candidate will have excellent communication and inter-personal skills, a dynamic approach to working in demanding situations and will have a flexible approach to their working. The person we are looking for will have previous experience of working with children and families and be able to build trusting relationships within our school community. Previous experience of working within a school and knowledge of multi-agency working is essential. It is desirable for applicants to hold qualifications that support their ability e.g. NVQ in social care.
This is a demanding but rewarding role which puts the FLO at the heart of the school. It is essential that the successful candidate can effectively deal with difficult and sensitive situations while adhering to the School’s Safeguarding and Confidentiality Policies.
Responsibilities- Serve as the first point of contact for parents/carers and staff on a daily basis.
- Collaborate with all stakeholders of the school and external agencies to improve outcomes for pupils.
- Utilise strong communication and inter-personal skills to manage demanding situations.
- Build trusting relationships within the school community.
- Uphold safeguarding and confidentiality policies in all duties.
- Previous experience of working with children and families.
- Experience of working within a school and knowledge of multi-agency working.
- Desirable qualifications: NVQ in social care or equivalent.
The post is subject to an enhanced DBS check. Please note – CVs will not be accepted for this post. To apply, you must complete the official application form.
To arrange a visit or request an application pack contact the school on (01983) 522826 or email recruit@newportcofe.com. The job description, person specification and application form can also be found on the school website.
Closing Date: Midday on Friday 19th June 2026
Safeguarding: The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.
Family Liaison Officer (FLO) - Newport C of E Primary School employer: Newport C of E Primary School
Newport C of E Primary School is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where collaboration and communication thrive. As a Family Liaison Officer, you will play a vital role in fostering relationships within the school community, with opportunities for professional growth and training in a nurturing environment. Located in Newport, this position allows you to make a meaningful impact on the lives of children and families while enjoying the benefits of working in a dedicated educational setting.
Contact Details:
Newport C of E Primary School Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Liaison Officer (FLO) - Newport C of E Primary School
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We think you need these skills to ace Family Liaison Officer (FLO) - Newport C of E Primary School
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Newport C of E Primary School:Before hitting send, make sure to tailor your application specifically to Newport C of E Primary School! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Newport C of E Primary School
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
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Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
