At a Glance
- Tasks: Be the go-to person for parents and staff, improving student outcomes.
- Company: Join Newport CE Primary School, a supportive and dynamic educational environment.
- Benefits: Enjoy a competitive salary and the chance to make a real difference.
- Other info: This role requires a DBS check and offers great career satisfaction.
- Why this job: Play a vital role in the school community and support families directly.
- Qualifications: Experience with children and families; knowledge of multi-agency work is essential.
The predicted salary is between 21846 - 22941 £ per year.
Newport CE Primary School is looking for a self-motivated, resilient and enthusiastic Family Liaison Officer to join our excellent staff team. Working under the direction of the Head of School, the FLO will be the first point of contact for parents/carers and staff on a daily basis. They will work with all stakeholders of the school and outside agencies to improve outcomes for our pupils.
The successful candidate will have excellent communication and inter-personal skills, a dynamic approach to working in demanding situations and will have a flexible approach to their working. The person we are looking for will have previous experience of working with children and families and be able to build trusting relationships within our school community. Previous experience of working within a school and knowledge of multi-agency working is essential. It is desirable for applicants to hold qualifications that support their ability e.g. NVQ in social care.
This is a demanding but rewarding role which puts the FLO at the heart of the school. It is essential that the successful candidate can effectively deal with difficult and sensitive situations while adhering to the School’s Safeguarding and Confidentiality Policies.
Responsibilities- Serve as the first point of contact for parents/carers and staff on a daily basis.
- Collaborate with all stakeholders of the school and external agencies to improve outcomes for pupils.
- Utilise strong communication and inter-personal skills to manage demanding situations.
- Build trusting relationships within the school community.
- Uphold safeguarding and confidentiality policies in all duties.
- Previous experience of working with children and families.
- Experience of working within a school and knowledge of multi-agency working.
- Desirable qualifications: NVQ in social care or equivalent.
The post is subject to an enhanced DBS check. Please note – CVs will not be accepted for this post. To apply, you must complete the official application form.
To arrange a visit or request an application pack contact the school on (01983) 522826 or email recruit@newportcofe.com. The job description, person specification and application form can also be found on the school website.
Closing Date: Midday on Friday 19th June 2026
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.
Family Liaison Officer (FLO) in Newport employer: Newport C of E Primary School
Newport CE Primary School is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where collaboration and communication thrive. As a Family Liaison Officer, you will play a pivotal role in fostering relationships within the school community, with opportunities for professional growth and training to enhance your skills. Located in a vibrant area, the school provides a rewarding environment where your contributions directly impact the lives of children and families.
Contact Details:
Newport C of E Primary School Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Liaison Officer (FLO) in Newport
✨Tip Number 1
Get to know the school! Research Newport CE Primary School and understand their values, mission, and community. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former staff members on LinkedIn or through local education forums. They can provide insights about the school culture and even give you tips on how to ace your application process.
✨Tip Number 3
Practice makes perfect! Prepare for potential interview questions by role-playing with a friend or family member. Focus on scenarios related to working with children and families, as well as handling sensitive situations.
✨Tip Number 4
Apply through our website! Make sure to fill out the official application form thoroughly. Highlight your relevant experience and skills, especially those that align with the job description, to stand out from the crowd.
We think you need these skills to ace Family Liaison Officer (FLO) in Newport
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role of a Family Liaison Officer and how your skills align with what we're looking for.
Tailor Your Application:Don’t just send a generic application! We love it when candidates highlight their relevant experience, especially working with children and families. Show us how your background fits the bill for this role.
Be Clear and Concise:When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills.
Apply Through Our Website:Remember, we only accept applications through our official website. So, make sure to complete the application form there. It’s the best way to ensure your application gets to us without any hiccups!
How to prepare for a job interview at Newport C of E Primary School
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Family Liaison Officer role. Familiarise yourself with the responsibilities and how they align with your previous experience. This will help you articulate how your skills can benefit the school community.
✨Showcase Your Communication Skills
As a FLO, strong communication is key. Prepare examples of how you've effectively communicated with parents, staff, or external agencies in the past. Think about challenging situations you've navigated and how you managed to build trust and rapport.
✨Demonstrate Your Resilience
This role can be demanding, so be ready to discuss how you've handled stressful situations before. Share specific instances where your resilience shone through, especially when working with children and families in challenging circumstances.
✨Understand Safeguarding Policies
Since safeguarding is crucial in this role, brush up on the school's safeguarding and confidentiality policies. Be prepared to discuss how you would uphold these policies while building relationships within the school community.
