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- Tasks: Assist patients with diagnostic tests and support theatre teams in a busy clinic environment.
- Company: Join Newmedica, a leading provider of NHS ophthalmology services in England.
- Benefits: Enjoy competitive salary, generous leave, free eye tests, and access to wellbeing services.
- Other info: Be part of a friendly team in a modern workspace with growth opportunities.
- Why this job: Make a real difference in patients' lives while developing your clinical skills.
- Qualifications: No experience needed; customer service skills and tech-savviness are a plus.
The predicted salary is between 26436 - 26436 £ per year.
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatient appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognises employers who create an outstanding employee experience.
We are looking for an Ophthalmic (Clinic) Assistant to join our site in Welwyn Garden City, Hertfordshire. This will be 40 hours over 5 days per week including cover on weekends on a rota basis. Our Clinic Assistants are the face of Newmedica – they’re often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.
It’s a busy role - you’ll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is needed. You’ll be using a variety of different equipment and systems so we’re looking for someone who is comfortable using systems and is fairly tech savvy. You could also be supporting our theatre teams by looking after and assisting patients and escorting them to and from theatre and fetching and preparing equipment required in the theatre.
The thought of eye surgery can be a daunting prospect for patients to deal with, so our Ophthalmic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.
This is a great role to progress your clinical skills or to take the first step on a clinical career path. Newmedica is committed to the growth and development of all our colleagues and the Ophthalmic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.
What skills and experience do I need?
- Previous experience of working with patients or in a customer facing role
- Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
- A competent user of all Office 365 programmes and comfortable working on new systems such as patient record systems or diagnostic programmes.
- An excellent grasp of the English language both verbally and in written format
- Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
- A good team player – happy to jump in and support others when needed
What we’re offering
- An annual salary of up to £26,436.80
- 25 days annual leave plus one day birthday leave plus bank holidays
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 wellbeing/counselling/advice service, death in service cover, and the blue light discount scheme
- Free access to Headspace
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
- A bright, spacious and modern working environment, built to the highest standards
If you would like to request a job description, please send an email to joinus@newmedica.co.uk.
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.
Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.
Clinic Assistant in Welwyn Garden City employer: Newmedica
Contact Detail:
Newmedica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Assistant in Welwyn Garden City
✨Tip Number 1
Get to know the company! Research Newmedica and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Clinic Assistant, you'll be interacting with patients regularly. Role-play with friends or family to get comfortable explaining procedures and putting people at ease.
✨Tip Number 3
Be tech-savvy! Familiarise yourself with common office software and patient record systems. If you can demonstrate your comfort with technology, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining Newmedica.
We think you need these skills to ace Clinic Assistant in Welwyn Garden City
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team at Newmedica.
Tailor Your Application: Make sure to tailor your application to the Clinic Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your customer service background or tech-savviness with systems.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Newmedica
✨Know Your Stuff
Familiarise yourself with basic eye physiology and common treatments. Even if you don’t have prior experience, showing a keen interest in the field can really impress the interviewers at Newmedica.
✨Showcase Your People Skills
As a Clinic Assistant, you'll be the first point of contact for patients. Practice your communication skills and think of examples where you've successfully put someone at ease or handled a difficult situation.
✨Tech Savvy is Key
Brush up on your Office 365 skills and be ready to discuss any experience you have with patient record systems or diagnostic programmes. Being comfortable with technology will set you apart from other candidates.
✨Team Player Attitude
Prepare to talk about your experiences working in a team. Newmedica values collaboration, so share examples of how you've supported colleagues or contributed to a positive team environment.