Ophthalmic Clinic Lead

Location: Worcester, Bromsgrove

Closing date: 18th February 2026

Interview date: 23rd February 2026

WHO ARE WE? Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it's like to work here, we have been certified as a Great Place to Work for the second year running. The feedback has directly contributed to Newmedica being listed among the UK's top 50 Best Workplaces for 2025.

ROLE SUMMARY The Ophthalmic Clinic Lead plays a pivotal role in leading the Outpatient team and managing the efficient and safe running of our Outpatient services across both sites. They are a specialist resource for patients and the team, and lead on diagnostic and technological requirements. The role comprises of clinical and non-clinical duties, 3:1 respectively. Clinical duties are across the service; diagnostics, pre- and post-op assessments, admission, discharge, theatre duties and part of the advisory on-call team. Non-clinical duties include oversight of clinics and staffing, incident investigations, clinical triage, line management, support and mentorship for the team and students.

The Outpatient Service is staffed by a mixed clinical team of registered; Ophthalmic Nurses, ODPs and non-registered; Ophthalmic Technicians, Senior Ophthalmic Assistants, and Ophthalmic Assistants, and students, made up of contracted and flexible bank staff. These staff, including the Clinic Lead, rotate across the service to also cover Admission/Discharge and Theatre duties.

The Clinic Lead manages a range of clinics: diagnostics, pre- and post-operative assessments and laser procedures. The Clinic Lead is responsible for ensuring that high quality patient care and assistance to a range of clinicians: Consultants, Optometrists, Nurse Consultant and Advanced Nurse Practitioners is given, along with assurances to the Clinical Service Manager, Clinical Director and Operations Director.

What skills and experience do I need?

• Must have ophthalmic diagnostic experience. Eg, Biometry, OCT, VA/VF, Medical Histories.
• Ophthalmic Outpatient experience.
• Demonstrate leadership skills through experience.
• Proven experience in effective patient experience and safety.
• Comfortable with Microsoft Office products and using computerised systems for data input/output and review.
• Previous line management experience.
• Previous audit experience and knowledge of governance processes.
• Previous experience of working with patients or in a customer facing role.
• A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
• A good team player – happy to jump in and support others when required.
• Excellent leadership skills.
• Forward thinking & pro-active.
• Professional registration not essential.

What we're offering:

• 2.5% Bonus of your annual salary paid twice a year (subject to criteria)
• 25 days annual leave plus bank holidays
• Free 12 Month Headspace Subscription
• Discounted Gym Memberships
• Holiday Purchasing
• Birthday and Feedback Vouchers
• A company pension scheme
• Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme
• An environment where your learning and development is supported through a range of various learning tools and courses
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients.
• A bright, spacious and modern working environment, built to the highest standards.

Please note: Previous applicants need not reapply. If you would like an informal chat about the opportunity or to request a job description, please contact us. Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.