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- Tasks: Welcome patients, assist with eye tests, and manage clinic admin tasks.
- Company: Join Newmedica, a leading NHS ophthalmology provider dedicated to better sight.
- Benefits: Competitive salary, 25+ days holiday, pension scheme, and ongoing training.
- Why this job: Make a real difference in patients' lives while growing your healthcare career.
- Qualifications: Customer service experience, positive attitude, and good communication skills.
- Other info: Dynamic role with opportunities for career progression in healthcare.
The predicted salary is between 21316 - 22000 £ per year.
WHO ARE WE?
Who are we? Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work. This is a global benchmark that recognises employers who create an outstanding employee experience.
Role Overview:
We will provide FULL training.
We are looking for an Ophthalmic Assistant to join our Newmedica Oxfordshire Site. This will be 40 hours over 5 days per week. In the future there may be weekend working on a rota basis.
Our Ophthalmic Assistants are the face of Newmedica – they\’re often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital.
It\’s a busy role – you\’ll be seeing a number of patients each day to take them though a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required. You\’ll be using a variety of different equipment and systems so we\’re looking for someone who is comfortable using systems and is fairly tech savvy.
The thought of eye surgery can be a daunting prospect for patients to deal with, so our Ophthalmic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different test to ensure the patient understands their treatment.
This is a great role to take the first step on a clinical career path or to progress your clinical skills. Newmedica is committed to the growth and development of all our colleagues and the Ophthalmic assistant is a great platform to potentially explore a career in Clinic.
Full training will be provided for this role
What we\’re offering
- 25 days annual leave plus
Ophthalmic Assistant employer: Newmedica
Contact Detail:
Newmedica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ophthalmic Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Newmedica. Understand their mission and values, especially how they aim to change lives through better sight. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As an Ophthalmic Assistant, you'll be the friendly face welcoming patients. Think about examples from your past roles where you've helped customers feel at ease. Share these stories during your interview to highlight your caring attitude and communication skills.
✨Tip Number 3
Be ready to showcase your adaptability! The role is fast-paced and no two days are the same. Prepare to discuss how you've handled busy environments before, whether in hospitality, retail, or healthcare. This will demonstrate that you can thrive in a dynamic setting like Newmedica.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Ophthalmic Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: Since this role is all about making patients feel at ease, highlight any experience you have in customer-focused roles. Whether it’s from hospitality, retail, or healthcare, let us know how you’ve made a difference for customers.
Be Yourself: We want to see your personality shine through! Don’t be afraid to show your caring and positive attitude in your application. A friendly tone can go a long way in making a great first impression.
Tailor Your Application: Make sure to tailor your CV and cover letter to the job description. Mention specific skills that match what we’re looking for, like good communication and teamwork. It shows us you’ve done your homework!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Newmedica
✨Know the Company
Before your interview, take some time to research Newmedica. Understand their mission of changing lives through better sight and eye health. Familiarise yourself with their services and values, as this will help you connect your answers to what they stand for.
✨Show Your People Skills
As a Clinic Assistant, you'll be the friendly face welcoming patients. During the interview, share examples from your past experiences in customer service roles where you made someone feel at ease. Highlight your communication skills and how you handle different situations with a positive attitude.
✨Demonstrate Your Willingness to Learn
Newmedica offers full training on their equipment and processes, so it's important to show your motivation to learn. Talk about times when you've quickly picked up new skills or adapted to new environments. This will reassure them that you're ready to grow in the role.
✨Prepare for Practical Scenarios
Expect questions that may involve practical scenarios related to patient care and administrative tasks. Think about how you would handle a busy clinic environment, manage patient records, or deal with a difficult phone call. Practising these scenarios can help you feel more confident during the interview.