Newmedica is seeking a Private Patient Advisor for our Northampton site. This 40-hour-per-week role includes weekends on a rota basis, and focuses on delivering a truly personalised, supportive experience for private patients from first contact through treatment.
You will be the main contact for private patient queries, greet patients, and handle referrals while maintaining KPIs. The role requires outstanding customer service, empathy for anxious patients, and strong administrative and IT
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Private Patient Experience Advisor in Northampton employer: Newmedica
Newmedica is an exceptional employer, dedicated to making a positive difference in people's lives through its NHS-funded ophthalmology services. Located in Bristol, we offer a supportive work culture that prioritises employee growth with ongoing training and development opportunities, competitive salaries, and a comprehensive benefits package including enhanced family leave and a company pension scheme. Join our friendly team where your role as a Receptionist/Patient Administrator will not only be rewarding but also vital in providing compassionate care to our patients.
