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- Tasks: Support IT planning and deliver tech solutions for operational excellence in healthcare.
- Company: Join Newmedica, a top-rated workplace transforming eye health services.
- Benefits: Up to £45,000 salary, 25 days leave, private health care, and bonus opportunities.
- Other info: Diverse and inclusive environment with excellent learning and development support.
- Why this job: Make a real impact in healthcare while working remotely with occasional travel.
- Qualifications: Experience in business operations, tech solutions, and strong stakeholder relationship skills.
The predicted salary is between 40000 - 45000 £ per year.
Newmedica are one of the leading providers of NHS Ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it’s like to work here, we have been certified as a Great Place to Work for the third-year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces™ for 2025.
We have an exciting opportunity for a Business Applications Specialist to join the team. This is a remote role with occasional travel to our offices in London and Nottingham; however, the successful candidate will ideally be located within an hour of London due to the location of the team. This role plays a key part in supporting the planning and delivery of the IT plan by developing a deep understanding of business challenges and identifying technology-based solutions that support operational excellence and fast business growth.
Using your strong understanding of business operations and the technology landscape, you will work in a partnership-based approach with leaders and partners across Newmedica to plan and deliver operational changes.
What will I be doing?
- Work with stakeholders across the organisation to fully understand the requirements and benefits of project proposals, progressing them through conceptual design, concept request stage and work hands on in configuring the solution to meet the requirements.
- Partner with the Business Applications Manager to ensure organisational needs are fully captured and that project objectives support the intended benefits.
- Maintain a strong understanding of the business context across both support office and Ophthalmology Joint Venture (OJV)/Managed Services operations, advising how business strategies can best be achieved through technology delivery and improved operational processes.
- Identify constraints and inefficiencies that may affect outcomes and support efforts to address them.
- Contribute to the conceptual design process, translating business concepts into high-level requirements and ensuring projects are initiated effectively.
- Provide business domain and process expertise to support design teams, advise on technical solution options and ensure solutions continue to address fundamental business needs during delivery.
- Support testing by helping draft and execute test scenarios for system upgrades and new implementations, ensuring alignment with strategic plans.
- Support the Operational Support Teams by resolving escalated queries, creating and managing application documentation, and completing or updating application configurations where required.
What skills and experience do I need?
- A solid understanding of how technology supports business operations and the ability to identify a range of feasible solutions to business challenges.
- Strong stakeholder relationships with the ability to build trust, influence decisions and provide constructive challenge.
- Strong technical configuration skills; hands-on experience of our Ophthalmology Clinical Solution, Open Eyes and our Patient Administration System, Care Pathway Manager (CPM), would be a distinct advantage.
- Good understanding of business analysis principles and/or solutions architecture, along with experience in problem-solving and supporting solution delivery.
- Knowledge of project support and experience testing system upgrades or rollouts are essential.
- Effective communicator, able to translate technical information clearly, ask insightful questions, and understand core business requirements.
- Experience in a healthcare setting would be highly beneficial and specialised IT certifications such as ITIL would be advantageous, or willingness to work towards these.
If you are shortlisted, you will be asked to complete a short video interview as the next stage of the process.
What we're offering:
- Up to £45,000 depending on experience
- 25 days annual leave plus bank holidays plus 1 day birthday leave
- On target bonus of 15%
- A company pension scheme
- Private health and dental care
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 wellbeing/counselling/advice service and a retail/technology discount scheme
- An environment where your learning and development is supported through a range of various learning tools and courses
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics. Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.
Business Application Specialist in London employer: Newmedica
Contact Detail:
Newmedica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Application Specialist in London
✨Tip Number 1
Get to know the company inside out! Research Newmedica's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for that video interview! Practice answering common questions and think about how your skills align with the role. Remember, it’s not just about what you say, but how you present yourself too!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Business Application Specialist in London
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you really understand what the Business Applications Specialist role is all about. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill.
Showcase Your Experience: When you're putting together your application, don’t just list your previous jobs. Instead, focus on specific experiences that relate to the role. Talk about how you've tackled business challenges with tech solutions, and give examples of your stakeholder management skills.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. Remember, we want to see your personality shine through, so don’t be afraid to let your voice come across in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Newmedica!
How to prepare for a job interview at Newmedica
✨Know Your Tech Inside Out
Make sure you have a solid grasp of the technology landscape relevant to the role, especially the Ophthalmology Clinical Solution and Patient Administration System. Brush up on how these systems support business operations and be ready to discuss specific examples of how you've used technology to solve business challenges.
✨Build Strong Stakeholder Relationships
Since this role involves working closely with various stakeholders, think about how you can demonstrate your ability to build trust and influence decisions. Prepare examples of past experiences where you successfully collaborated with others to achieve project goals.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you identified constraints or inefficiencies and how you addressed them. Be ready to explain your thought process and the outcomes of your actions.
✨Communicate Clearly and Effectively
As an effective communicator, practice translating technical jargon into layman's terms. During the interview, focus on asking insightful questions and clarifying any points to ensure you fully understand the business requirements being discussed.