Part-time Receptionist in Leeds

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatient appointments, diagnostic testing, and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK. We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work for the second year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces for 2025.

We are looking for a new Receptionist to join our Leeds site. This role will be 16 hours per week worked across Saturdays and Sundays with possible overtime available during the week on an ad-hoc basis. Our Receptionists are usually the first person our patients will see when they visit a clinic, so a friendly, approachable, and welcoming personality is a must! The Receptionist will welcome all patients and check them in for their clinic or theatre visits. You will be working on the patient record system alongside other systems, so should be comfortable using a variety of technology solutions. You’ll also undertake a variety of administrative duties such as:

• Booking patients into their appointments
• Making and answering phone calls
• Sending and replying to emails
• Managing the post and sending letters
• Dealing with enquiries

As such, you’ll require a high attention to detail and excellent accuracy levels. Our clinics are busy, so we’re looking for someone who loves working in a fast-paced environment where every day is different. The thought of eye surgery can be a daunting prospect for patients to deal with, so our team members need to be empathetic and able to put patients at ease.

We provide training, so experience isn’t always needed but the following things will be advantageous:

• Experience of working under own initiative
• Previous experience in a customer or patient facing role
• Experience in a busy administrative role
• A competent user of all Office 365 programmes
• Tech savvy and comfortable working on new systems e.g. patient record systems
• A good phone manner
• An excellent grasp of the English language both verbally and in written format
• A good team player happy to jump in and support others when required

What we’re offering:

• A salary of £10,483.20 per annum
• 25 days annual leave plus bank holidays
• A company pension scheme
• Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service, and a retail/technology discount scheme.
• An environment where your learning and development is supported through a range of various learning tools and courses.
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
• A bright, spacious, and modern working environment built to the highest standards

If you would like an informal chat about the opportunity or to request a job description, please contact Sophie. Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. At Newmedica, we actively promote diversity and equal opportunities and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job regardless of any protected characteristics. Newmedica is fully committed to safeguarding the welfare of all people irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.