At a Glance
- Tasks: Assist patients in clinics, support diagnostics, and ensure exceptional care during visits.
- Company: Newmedica, a leading provider of NHS ophthalmology services in England.
- Benefits: Salary up to £26,208, 25 days leave, Blue Light discounts, and free eye tests.
- Why this job: Join a friendly team and make a real difference in patients' lives through eye health.
- Qualifications: Customer service experience and a keen interest in eye health are advantageous.
- Other info: Great career progression opportunities in a supportive learning environment.
The predicted salary is between 22000 - 26000 £ per year.
Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatient appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We have significant growth plans over the next few years as we look to establish a national footprint and open many new sites across the UK. We are thrilled to say that following an independently conducted survey of Newmedica colleagues, we have been certified as a Great Place to Work®. This is a global benchmark that recognises employers who create an outstanding employee experience.
We are looking for an experienced Ophthalmic Assistant for our Newmedica Berkshire site. The role is full-time (40 hours per week) over 5 days including some weekends on a rota basis. Our Ophthalmic Assistants are the face of Newmedica – they’re often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital. It’s a busy role - you’ll be seeing a number of patients each day and will play a key role in the successful operation of our outpatient clinics, ensuring that patients receive exceptional care throughout their visit. Your responsibilities will range from assisting in pre-operative and post-operative processes to providing vital support in diagnostics and theatre. You’ll be using a variety of different equipment and systems so we’re looking for someone who is comfortable using systems and is fairly tech savvy. The thought of eye surgery can be a daunting prospect for patients to deal with, so our Ophthalmic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment. This is a great role to progress your clinical skills or to take the first step on a clinical career path. Newmedica is committed to the growth and development of all our colleagues and the Ophthalmic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.
What skills and experience do I need?
- Previous experience of working with patients or in a customer facing role
- Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
- A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes.
- An excellent grasp of the English language both verbally and in written format
- Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
- A good team player – happy to jump in and support others when required
What we’re offering
- A salary of up to £26,208.
- 25 days annual leave and 1 day birthday leave plus bank holidays
- Blue Light discount scheme
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses and death in service cover
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
- A bright, spacious and modern working environment, built to the highest standards
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics. Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.
Ophthalmic Assistant in Langley employer: Newmedica
Contact Detail:
Newmedica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ophthalmic Assistant in Langley
✨Tip Number 1
Get to know Newmedica! Research our values and services so you can show genuine interest during your interview. We love candidates who are passionate about improving eye health and can connect with our mission.
✨Tip Number 2
Practice your communication skills! As an Ophthalmic Assistant, you'll be the first point of contact for patients. Role-play common scenarios with friends or family to build your confidence in explaining procedures and putting patients at ease.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with common patient record systems and diagnostic programmes. If you have experience with Office 365, highlight that too – we want to see you’re ready to dive into our systems!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Newmedica and contributing to our mission of changing lives through better sight.
We think you need these skills to ace Ophthalmic Assistant in Langley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our mission of improving eye health.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially in customer-facing roles or working with patients. Even if you don’t have direct experience, share your interest in eye health and any transferable skills that could make you a great fit!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read and understand, so make sure to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Newmedica
✨Know Your Stuff
Familiarise yourself with basic eye physiology and common treatments. Even if you don’t have extensive experience, showing a keen interest in the field will impress your interviewers at Newmedica.
✨Showcase Your People Skills
As an Ophthalmic Assistant, you'll be the first point of contact for patients. Practice how you can convey empathy and warmth during the interview. Think of examples where you've made someone feel comfortable in a previous role.
✨Tech Savvy is Key
Brush up on your skills with Office 365 and any patient record systems you might encounter. Be ready to discuss your comfort level with technology and how you’ve used it in past roles to enhance patient care.
✨Team Player Attitude
Newmedica values collaboration, so be prepared to share experiences where you’ve worked effectively in a team. Highlight your willingness to support colleagues and adapt to busy environments, as this role can be quite fast-paced.