At a Glance
- Tasks: Lead service development and drive business performance in a dynamic healthcare environment.
- Company: Join Newmedica, a forward-thinking organisation focused on patient care and growth.
- Benefits: Competitive salary, generous leave, bonus opportunities, and comprehensive health benefits.
- Other info: Supportive learning environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on patient care while developing strategic partnerships and driving innovation.
- Qualifications: Experience in strategy development, strong commercial acumen, and excellent relationship management skills.
The predicted salary is between 90000 - 95000 £ per year.
Role Overview
Are you a driven, commercially astute leader with a passion for driving business performance? We are seeking a Head of Service Development to join our team. In this exciting role, you will be responsible for supporting our partners drive profitable growth through developing annual and 3‑year plans, identifying opportunities for performance improvement and developing partner ways of working, ensuring that we continue to deliver high‑quality, patient‑focused care. You will work closely with our Ophthalmology Joint Venture (OJV) partners, providing strategic guidance and support to help them achieve their business goals.
What Will I Be Doing?
As the Head of Service Development, you will act as a vital conduit between the partners at the OJVs and support office, understanding their specific needs, and working with them to drive business growth and profit and deliver exceptional patient care. You’ll be accountable for ensuring engagement and follow-through on the annual plan. You will partner with approximately five OJV businesses, in the South division, to develop and implement 3‑year growth plans and identify opportunities for performance improvement such as launching new treatments, incremental gains and performance analysis, location strategy and cost management. You will travel to the OJVs in your division regularly and will be based in the local area. You will be responsible for working with partners and developing growth plans for new service openings. Additionally, you will support partners in delivering a “Newmedica standard” approach to patient pathways, ensuring high standards of patient care and efficiency. You will also lead and support the implementation of change projects, sharing best practices and knowledge across the organisation. On a daily basis, you will work with and support the partnership, focusing on business improvement and protecting the brand. You will handle relationship management, manage conflict, and deal with challenging situations, ensuring that partners are working together and sharing best practices.
What Skills and Experience Do I Need?
We are looking for someone with experience in strategy development and business performance coaching. You should have strong commercial acumen, with experience in profit and loss accounts and working within a multi‑site clinical environment. Comfortable with matrix leadership and willing to take accountability for driving change. Experience of a partnership model is beneficial, and knowledge of ophthalmology service provision would be beneficial. You will need to be a strategic thinker with excellent stakeholder and relationship management, facilitation, and team‑building skills. Strong verbal and written communication skills are essential, as is the ability to motivate, challenge, and engage individuals and teams. You should be comfortable working in a fast‑paced, results‑oriented organisation, with the ability to manage and influence complex relationships and prioritise tasks effectively. With natural gravitas you’ll be adept at managing conflict and dealing with challenging situations. You’ll have a keen eye for process improvement and driving the business forward and will be an advocate and custodian of the brand.
What we’re offering
- Up to £95,000 depending upon experience
- 25 days annual leave plus bank holidays plus 1 day birthday leave
- On target bonus of 20 %
- Annual car allowance £6,600
- Group profit share scheme
- A company pension scheme
- Private health and dental care
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well‑being/counselling/advice service and a retail/technology discount scheme.
- An environment where your learning and development is supported through a range of various learning tools and courses.
Employment Conditions
Our employment offers are subject to receipt of satisfactory pre‑employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Equal Opportunities
At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics. Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Service Development
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Newmedica.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Newmedica.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Newmedica, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Head of Service Development
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Newmedica.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Newmedica.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Newmedica. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Newmedica. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Newmedica
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Newmedica’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
