At a Glance
- Tasks: Assist patients with diagnostic tests and provide a welcoming experience.
- Company: Join Newmedica, a leading NHS ophthalmology provider recognised as a Great Place to Work.
- Benefits: Enjoy a competitive salary, 25 days leave, and various employee benefits.
- Other info: Be part of a supportive team in a modern, bright working environment.
- Why this job: Make a real difference in patients' lives while developing your clinical skills.
- Qualifications: No experience needed; customer service skills and tech-savviness are a plus.
The predicted salary is between 27976 - 27976 € per year.
Newmedica is one of the leading providers of NHS ophthalmology services in England, delivering outpatient appointments, diagnostic testing and eye surgery to change lives through better sight and eye health. We’re proud to have been certified as a Great Place to Work for the third year running and listed among the UK’s top 30 Best Workplaces™ for 2026. Our Purpose is to change lives through better sight and eye health, and our Vision is to end avoidable sight loss in every community we serve; we live our values every day—Commercial, Courageous, Compassion, Collaborative and Curious.
We are looking for a new Ophthalmic Assistant to join our Cheshire Oaks site. This will be 40 hours over 5 days per week including some weekends on a rota basis. Our Ophthalmic Assistants are the face of Newmedica – they’re often amongst the first people that our patients interact with on clinic visits and so having a welcoming, friendly, empathetic approach is vital. It’s a busy role - you’ll be seeing a number of patients each day to take them through a range of diagnostic tests. These will be passed onto a senior clinician to ascertain if surgery or further treatment is required. You’ll be using a variety of different equipment and systems so we’re looking for someone who is comfortable using systems and is fairly tech savvy. The thought of eye surgery can be a daunting prospect for patients to deal with, so our Ophthalmic Assistants need to be able to put patients at ease. They also need strong communication skills to be able to explain the purpose of the different tests to ensure the patient understands their treatment.
This is a great role to progress your clinical skills or to take the first step on a clinical career path. Newmedica is committed to the growth and development of all our colleagues and the Ophthalmic Assistant is a great platform to potentially explore a career in diagnostic (clinic) or theatre teams.
What skills and experience do I need?
- Previous experience of working with patients or in a customer facing role
- Knowledge of eye physiology and treatment or a keen interest to build knowledge in this area
- A competent user of all Office 365 programmes & comfortable working on new systems such as patient record systems or diagnostic programmes
- An excellent grasp of the English language both verbally and in written format
- Experience of dealing with a variety of data for example patient records, GP and patient correspondence and diagnostic test results
- A good team player – happy to jump in and support others when required
What we’re offering
- A salary of £27,976.00
- 25 days annual leave plus bank holidays
- A company pension scheme
- Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.
- An environment where your learning and development is supported through a range of various learning tools and courses.
- Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
- A bright, spacious and modern working environment, built to the highest standards
If you would like an informal chat about the opportunity or to request a job description, please contact Lydia.courtenay1@newmedica.co.uk.
Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics. Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.
Ophthalmic Assistant in Ellesmere Port employer: Newmedica
Newmedica is an exceptional employer, recognised as a Great Place to Work for three consecutive years, offering a supportive and collaborative work culture that prioritises employee growth and development. As an Ophthalmic Assistant at our Cheshire Oaks site, you will enjoy a competitive salary, generous annual leave, and access to a range of benefits including free eye tests and a well-being service, all while working in a bright, modern environment with a passionate team dedicated to improving patient lives.
StudySmarter Expert Advice🤫
We think this is how you could land Ophthalmic Assistant in Ellesmere Port
✨Tip Number 1
Get to know the company culture! Before your interview, check out Newmedica's values and mission. This will help you align your answers with what they care about, showing that you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice your communication skills! As an Ophthalmic Assistant, you'll need to explain things clearly to patients. Try role-playing with a friend or family member to get comfortable with explaining medical terms in simple language.
✨Tip Number 3
Show off your tech skills! Since you'll be using various systems, brush up on your Office 365 knowledge and any other relevant software. Maybe even mention a time when you solved a tech issue at work to impress them!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates. And remember, apply through our website for the best chance!
We think you need these skills to ace Ophthalmic Assistant in Ellesmere Port
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values at Newmedica.
Tailor Your Application:Make sure to tailor your application specifically for the Ophthalmic Assistant role. Highlight any relevant experience or skills that match what we’re looking for, especially your communication skills and tech-savviness!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Newmedica
✨Know Your Stuff
Familiarise yourself with basic eye physiology and common diagnostic tests. This will not only show your interest in the role but also help you answer questions confidently and engage in meaningful discussions during the interview.
✨Show Your Empathy
As an Ophthalmic Assistant, you'll be the first point of contact for patients. Practice how to convey warmth and compassion in your responses. Think of examples where you've helped someone feel at ease, especially in a customer-facing role.
✨Tech Savvy is Key
Brush up on your skills with Office 365 and any patient record systems you might encounter. Be ready to discuss your experience with technology and how you adapt to new systems, as this is crucial for the role.
✨Team Player Attitude
Prepare to talk about your experiences working in teams. Highlight instances where you've supported colleagues or contributed to a collaborative environment, as Newmedica values teamwork highly.
