Marketing & Engagement Associate in Bury St Edmunds

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health.

We care for thousands of NHS and private patients a year in our specialist eye clinics across the country. We are thrilled to say that following an independently conducted survey of Newmedica colleagues to tell us what it’s like to work here, we have been certified as a Great Place to Work for the third year running. The feedback has directly contributed to Newmedica being listed among the UK’s top 50 Best Workplaces™ for 2025. In addition to this, we are pleased to announce that we, in Suffolk, are now a Disability Confident [Level 1] Employer, and we have recently received the EADT Customer Excellence AwardTM for 2026 and the Good Health at Work Silver Award.

We are looking for a new Marketing & Engagement Associate to join our Suffolk team. This is a full-time position working 40 hours over 5 days per week, including the occasional evening and weekend. This role involves supporting the delivery of Newmedica Suffolk’s marketing and engagement strategy, working under the guidance of the Senior Engagement Manager. You will assist with a wide range of activities including referrer engagement, community outreach, digital marketing, and event coordination. The role contributes to strengthening relationships with patients, optometrists, GPs, and the wider community, while enhancing the visibility and accessibility of Newmedica services.

This is a developmental position, providing the opportunity to build knowledge and skills across multiple marketing channels while completing a Level 3 Multi-Channel Marketer apprenticeship. We are looking for someone who is proactive, organised, and confident communicating with a range of stakeholders, with a willingness to learn and contribute to a dynamic and growing service.

What skills and experience do I need?

• A full UK driving license and access to a vehicle
• Existing business insurance on vehicle, or a willingness to update existing insurance to include business use
• GCSEs (or equivalent) in English and Maths at Grade 4/C or above
• Willingness and eligibility to undertake a Level 3 Multi-Channel Marketer apprenticeship
• Good written and verbal communication skills
• Good IT skills including Microsoft Office (Word, Excel, Outlook)
• Experience using social media platforms in a personal, academic, or voluntary capacity
• Ability to organise and prioritise tasks with guidance
• Strong attention to detail and ability to follow processes accurately
• Enthusiastic, motivated, and willing to learn
• Professional, reliable, and able to work independently and as part of a team
• Flexible approach with the ability to adapt to changing priorities
• Commitment to completing apprenticeship coursework and off-the-job training
• Willingness to travel between sites and attend events where required

What we’re offering

• A salary of £24,000.00 - £26,750.00 (FTE), dependent on experience
• 25 days annual leave plus bank holidays and an extra day of birthday leave!
• A company pension scheme
• A discretionary bonus scheme, paid on a quarterly basis
• Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.
• Cycle-to-work scheme
• Death in service cover of 3 x salary
• Monthly all-stop days, with team building and educational sessions included
• An environment where your learning and development is supported through a range of various learning tools, courses and virtual webinars
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients
• Company-funded staff events
• Fully stocked on-site pantries filled with delicious food and drinks
• A bright, spacious and modern working environment, built to the highest standards
• Discounted gym membership

Please note: All staff are subject to a DBS check. We are unable to offer employment to any candidate whose criminal record may pose a risk to patient safety. We are also unable to offer sponsorship for this position at this time.

If you would like an informal chat about the opportunity or to request a job description, please contact suffolk.hr@newmedica.co.uk

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin.