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- Tasks: Manage appointments, handle calls, and assist patients in a busy eye care setting.
- Company: Leading NHS ophthalmology provider with a focus on patient care.
- Benefits: Competitive salary, 25 days leave, bonus scheme, and free eye tests.
- Why this job: Join a supportive team and make a difference in patients' lives every day.
- Qualifications: Customer service experience and familiarity with Office 365 required.
- Other info: Fast-paced environment with opportunities for personal growth.
The predicted salary is between 15862 - 18499 £ per year.
A leading NHS ophthalmology provider seeks a Patient Administrator for their Brigg site. The role requires booking appointments, handling calls, managing emails, and dealing with inquiries in a fast-paced environment.
Candidates should have customer service experience and be comfortable with Office 365.
The position offers a salary of £26,436.80, 25 days annual leave, a bonus scheme, and additional benefits including free eye tests and a supportive working environment.
Part-Time Patient Services Administrator – Eye Care (Brigg) employer: Newmedica
Contact Detail:
Newmedica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Patient Services Administrator – Eye Care (Brigg)
✨Tip Number 1
Make sure you know the ins and outs of the role before you step into that interview. Brush up on your customer service skills and be ready to share examples of how you've handled inquiries or managed appointments in the past.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident when discussing your experience with Office 365 and your ability to thrive in a fast-paced environment.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about the team dynamics, the support you'll receive, and how they handle busy periods. It’ll make you stand out as a candidate who’s genuinely interested.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of your progress. Plus, it shows you're keen on joining our team!
We think you need these skills to ace Part-Time Patient Services Administrator – Eye Care (Brigg)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills, especially with Office 365. We want to see how your background fits the role of a Patient Services Administrator.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about working in eye care and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since you'll be handling calls and emails, it's important to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Newmedica
✨Know Your Stuff
Familiarise yourself with the NHS and its ophthalmology services. Understand the role of a Patient Services Administrator and be ready to discuss how your customer service experience aligns with their needs.
✨Showcase Your Skills
Be prepared to demonstrate your proficiency with Office 365. You might be asked about specific tasks you've completed using these tools, so think of examples that highlight your organisational skills and efficiency.
✨Practice Common Scenarios
Since the role involves handling calls and managing inquiries, practice responding to common patient scenarios. This will help you convey your ability to stay calm and professional in a fast-paced environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and the support provided to new staff. This shows your genuine interest in the role and helps you gauge if the environment is right for you.