At a Glance
- Tasks: Support the Rating and Client Ops team with essential administrative tasks and data management.
- Company: Join Newmark, a dynamic firm with a collaborative team in Leeds.
- Benefits: Enjoy competitive salary, generous holiday, and wellness perks.
- Other info: Opportunity for career growth and community involvement through volunteering.
- Why this job: Make a real difference while gaining valuable experience in a supportive environment.
- Qualifications: Strong organisational skills and proficiency in Microsoft 365 applications.
The predicted salary is between 24300 - 29700 £ per year.
Newmark's Leeds office currently comprises of 12 Surveyors together with an Office Administrator, and a team of Rating Managers and Rating Administrators. We are looking for an Administrator to join our Rating and Client Ops team on a 12-month FTC basis to help support additional workload. This role will provide general administrative services to the Rating and Client Ops team.
The role is required a minimum of three days a week in our Leeds office:
- Entering new instructions, clients and contacts onto the CRM database.
- Entering, maintaining and validating accurate, up-to-date rating information within the firm's rating database.
- Pursuing rates refunds and the issue of Notices from the Valuation Office Agency and Billing Authorities.
- Producing regular and ad hoc financial, operational and rating reports for both internal and client audiences.
- Maintaining, updating and analysing rating and property data using Excel and other business systems, including the preparation and submission of information to external bodies where required.
- Producing and formatting documents, reports and correspondence using Microsoft 365 applications.
- Handling incoming telephone calls and responding to enquiries appropriately.
- Undertaking general administrative and office duties as required to support the effective operation of the department.
- Carrying out any other duties reasonably requested by the Team Leader to support the smooth running of the team.
Salary: competitive based on market and professional experience
~26 days’ holiday per year, plus Bank Holidays and extra days at Christmas and New Year
~ Pension – We match your contributions up to 8% (after initial probationary period)
~26 weeks full maternity pay
~6 weeks full paternity pay
~ Private Medical Insurance with Vitality
~1 paid volunteering day per year to help give back to our local communities
~ Performance related staff profit share scheme
~ Wellbeing allowance which can be used for either physical or mental wellbeing activities
~ Critical Illness Cover - Employee paid scheme offered at a competitive rate through Aviva
~ Dental Insurance (self-funded) - access to employee-paid dental care at competitive rates
~ Interest Free Season Ticket Loan
Operations and Customer Administrator in Leeds employer: Newmark UK
Newmark is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for ambitious planning professionals in Birmingham. With a strong focus on employee growth, the company offers opportunities for mentorship and professional development while working on diverse and impactful projects across the Midlands. The supportive environment encourages team collaboration and client engagement, ensuring that every team member can contribute to the firm's success and enhance their career trajectory.
