Newmark's Leeds office currently comprises of 12 Surveyors together with an Office Administrator, and a team of Rating Managers and Rating Administrators. We are looking for an Administrator to join our Rating and Client Ops team on a 12-month FTC basis to help support additional workload. This role will provide general administrative services to the Rating and Client Ops team.
The role is required a minimum of three days a week in our Leeds office:
Main responsibilities
- Entering new instructions, clients and contacts onto the CRM database.
- Entering, maintaining and validating accurate, up-to-date rating information within the firm's rating database.
- Preparing and generating invoices using the firm's computerised invoicing system.
- Pursuing rates refunds and the issue of Notices from the Valuation Office Agency and Billing Authorities.
- Preparing valuation, challenge and other rating-related documentation and reports as required.
- Producing regular and ad hoc financial, operational and rating reports for both internal and client audiences.
- Maintaining, updating and analysing rating and property data using Excel and other business systems, including the preparation and submission of information to external bodies where required.
- Liaising directly with clients regarding administrative matters and information requests.
- Drafting correspondence under the direction of Partners and Associates.
- Producing and formatting documents, reports and correspondence using Microsoft 365 applications.
- Handling incoming telephone calls and responding to enquiries appropriately.
- Filing, photocopying, scanning, binding and maintaining electronic and hard-copy records.
- Undertaking general administrative and office duties as required to support the effective operation of the department.
- Carrying out any other duties reasonably requested by the Team Leader to support the smooth running of the team.
Salary & benefits
- Salary: competitive based on market and professional experience
- 26 days’ holiday per year, plus Bank Holidays and extra days at Christmas and New Year
- Pension – We match your contributions up to 8% (after initial probationary period)
- 26 weeks full maternity pay
- 6 weeks full paternity pay
- Private Medical Insurance with Vitality
- 1 paid volunteering day per year to help give back to our local communities
- Performance related staff profit share scheme
- Wellbeing allowance which can be used for either physical or mental wellbeing activities
- Critical Illness Cover - Employee paid scheme offered at a competitive rate through Aviva
- Dental Insurance (self-funded) - access to employee-paid dental care at competitive rates
- Interest Free Season Ticket Loan
- Interest Free Rental Deposit Loan
- Group income protection scheme
Client Operations Administrator - 12 month FTC in Crawley employer: Newmark UK
Newmark UK is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation within the Retail Agency team. Employees benefit from comprehensive support for professional growth, alongside a dynamic environment in the heart of London, making it an ideal place for those seeking meaningful and rewarding employment.
