At a Glance
- Tasks: Support the Rating and Client Ops team with essential administrative tasks and client interactions.
- Company: Join Newmark, a dynamic firm in Leeds with a collaborative team atmosphere.
- Benefits: Enjoy competitive salary, generous holiday, private medical insurance, and wellbeing allowances.
- Other info: Flexible working with opportunities for career growth and community involvement.
- Why this job: Gain valuable experience in a supportive environment while making a real impact.
- Qualifications: Strong organisational skills and proficiency in Microsoft 365 applications.
The predicted salary is between 25650 - 31350 £ per year.
Newmark's Leeds office currently comprises of 12 Surveyors together with an Office Administrator, and a team of Rating Managers and Rating Administrators.
We are looking for an Administrator to join our Rating and Client Ops team on a 12-month FTC basis to help support additional workload.
This role will provide general administrative services to the Rating and Client Ops team.
- The role is required a minimum of three days a week in our Leeds office:
- Main responsibilities
- Entering new instructions, clients and contacts onto the CRM database.
- Entering, maintaining and validating accurate, up-to-date rating information within the firm's rating database.
- Preparing and generating invoices using the firm's computerised invoicing system.
- Pursuing rates refunds and the issue of Notices from the Valuation Office Agency and Billing Authorities.
- Preparing valuation, challenge and other rating-related documentation and reports as required.
- Producing regular and ad hoc financial, operational and rating reports for both internal and client audiences.
- Maintaining, updating and analysing rating and property data using Excel and other business systems, including the preparation and submission of information to external bodies where required.
- Liaising directly with clients regarding administrative matters and information requests.
- Drafting correspondence under the direction of Partners and Associates.
- Producing and formatting documents, reports and correspondence using Microsoft 365 applications.
- Handling incoming telephone calls and responding to enquiries appropriately.
- Filing, photocopying, scanning, binding and maintaining electronic and hard-copy records.
- Undertaking general administrative and office duties as required to support the effective operation of the department.
- Carrying out any other duties reasonably requested by the Team Leader to support the smooth running of the team.
- Salary & benefits
- Salary: competitive based on market and professional experience
- 26 days’ holiday per year, plus Bank Holidays and extra days at Christmas and New Year
- Pension – We match your contributions up to 8% (after initial probationary period)
- 26 weeks full maternity pay
- 6 weeks full paternity pay
- Private Medical Insurance with Vitality
- 1 paid volunteering day per year to help give back to our local communities
- Performance related staff profit share scheme
- Wellbeing allowance which can be used for either physical or mental wellbeing activities
- Critical Illness Cover - Employee paid scheme offered at a competitive rate through Aviva
- Dental Insurance (self-funded) - access to employee-paid dental care at competitive rates
- Interest Free Season Ticket Loan
- Interest Free Rental Deposit Loan
- Group income protection scheme
Client Operations Administrator in Bradford employer: Newmark UK
Newmark UK is an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation within the Retail Agency team. Employees benefit from comprehensive support for professional growth, alongside a dynamic environment in the heart of London, making it an ideal place for those seeking meaningful and rewarding employment.
We think you need these skills to ace Client Operations Administrator in Bradford
CRM Database Management
Data Entry
Invoicing Systems
Financial Reporting
Excel Proficiency
Client Liaison
Document Preparation
