At a Glance
- Tasks: Assist in daily library operations and provide excellent customer service at the Service Desk.
- Company: Join the highly regarded library service at Birmingham Newman University.
- Benefits: Gain valuable experience, develop skills, and work in a supportive team environment.
- Other info: Flexible hours and opportunities to engage in exciting library projects.
- Why this job: Be the friendly face of the library and help fellow students thrive in their studies.
- Qualifications: Good literacy, administrative, and IT skills; no prior library experience needed.
The predicted salary is between 20000 - 25000 £ per year.
Library Experience Assistant (Post Ref: NU4326)
This is an exciting opportunity for you to join the successful and highly regarded library service at Birmingham Newman University.
You will work as part of a small team of Library Experience Assistants to assist in the day-to-day running of the Library.
One of your main duties will be to staff the busy Service Desk, where you will provide a welcoming first point of contact to the Library’s users.
You will respond to a wide range of enquiries – helping students and other library users to manage their library accounts, find and use print and electronic resources, and utilise the library and IT facilities effectively.
You will also complete a variety of administrative tasks, including processing books, managing the library mailbox, and participating in wider library projects.
No prior experience of working in a library is required, but the successful candidate must have a good level of literacy, administrative skills, and IT skills.
Excellent interpersonal and communication skills are essential, as well as the ability to respond to a range of enquiries with confidence.
You should be passionate about providing a timely and high-quality customer service to library users, and you should be enthusiastic about adopting new technologies.
You may sometimes be asked to work non-standard working hours, so flexibility and adaptability is also a must-have.
Informal enquiries about this opportunity are very welcome. Please contact Kimberley Maxwell at k. maxwell@staff. newman. ac. uk, to discuss the role further.
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Library Experience Assistant (Post Ref: NU4326) in Birmingham employer: Newman University Birmingham
Birmingham Newman University offers a vibrant and supportive work environment, making it an excellent employer for those looking to contribute to the library service. With a focus on employee development, you will have opportunities to grow your skills while working alongside a dedicated team that values collaboration and innovation. The university's commitment to providing high-quality customer service ensures that you will play a vital role in enhancing the library experience for students and users alike.
Contact Details:
Newman University Birmingham Recruitment Team
