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- Tasks: Be the friendly face of Birmingham Newman University, welcoming students and visitors.
- Company: Join a vibrant university community dedicated to exceptional service.
- Benefits: Part-time hours, flexible schedule, and a supportive work environment.
- Why this job: Make a positive first impression and help shape the university experience.
- Qualifications: GCSE grade C or above, excellent communication skills, and customer service experience.
- Other info: Great opportunity for personal growth and networking in an educational setting.
The predicted salary is between 13000 - 16000 £ per year.
Birmingham Newman University are seeking to recruit a front of house receptionist. This is a critical role at Birmingham Newman University, as this will be the first point of contact for students, staff, visitors and guests. The post holder will also be responsible for the coordination of the University switchboard both internally and externally.
The post holder must be committed to providing a consistent delivery of an exceptional and outstanding reception service. Applicants must be educated to a minimum of GCSE grade C and above and have excellent interpersonal skills. Relevant reception experience, knowledge of telephone systems and MS Teams, and experience of working in a customer focused environment is also essential.
Informal enquiries about this opportunity are very welcome. Please contact Mr Lewis Palin at l.j.Palin@staff.newman.ac.uk, telephone 0121 476 1181, to discuss the role further.
Front of House Receptionist (Post Ref: NU0726) in Birmingham employer: Newman University Birmingham
Contact Detail:
Newman University Birmingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Receptionist (Post Ref: NU0726) in Birmingham
✨Tip Number 1
Make sure you know the ins and outs of the role. Research Birmingham Newman University and understand what they value in a Front of House Receptionist. This will help you tailor your approach during interviews.
✨Tip Number 2
Practice your interpersonal skills! Since this role is all about first impressions, we recommend doing mock interviews with friends or family to get comfortable with common questions and scenarios.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to gain insights about the work culture and expectations at Birmingham Newman University.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about the opportunity and keen to be part of the team.
We think you need these skills to ace Front of House Receptionist (Post Ref: NU0726) in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a front of house role.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match the job description. We’re looking for someone with excellent interpersonal skills and customer service experience, so don’t be shy about showcasing those!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Newman University Birmingham
✨Know Your Role
Make sure you understand the key responsibilities of a Front of House Receptionist. Familiarise yourself with what it means to be the first point of contact for students and visitors. This will help you demonstrate your commitment to providing exceptional service during the interview.
✨Show Off Your Interpersonal Skills
Since this role requires excellent interpersonal skills, think of examples from your past experiences where you've successfully interacted with customers or handled difficult situations. Be ready to share these stories to showcase your ability to connect with people.
✨Brush Up on Tech Skills
As the job mentions knowledge of telephone systems and MS Teams, make sure you're comfortable discussing these tools. If you have experience using them, prepare to talk about how you've used these technologies to enhance communication in previous roles.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your interest in the role and the university. You might want to ask about the team you'll be working with or how success is measured in this position. It’s a great way to leave a positive impression!
