At a Glance
- Tasks: Provide first-line IT support and troubleshoot hardware and software issues.
- Company: Leading organisation with a friendly and supportive IT team.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Office-based role with opportunities for professional growth.
- Why this job: Join a dynamic team and help people solve their tech problems every day.
- Qualifications: Experience in IT support and familiarity with ticketing systems required.
The predicted salary is between 27000 - 33000 £ per year.
IT SUPPORT / HELPDESK ENGINEER Outskirts of Bishop s Stortford 30,000 32,000 + Career Development Permanent | Full-time | Fully office-based PLEASE CHECK THE LOCATION BEFORE APPLYING This role is based on the outskirts of Bishop s Stortford with an 8am start.
You must drive, have your own transport and be able to commute reliably and be within a reasonable distance from their location.
A leading organisation is looking for an enthusiastic IT Support/Helpdesk Engineer to join its friendly and supportive IT team.
This is a great opportunity for someone with commercial helpdesk, ticketing or end-user IT support experience who enjoys troubleshooting problems and helping people.
WHAT YOU LL BE DOING * Providing first-line IT support to end users * Logging, updating and resolving support tickets * Troubleshooting PCs, laptops, keyboards and other hardware * Resolving software, login, password and licensing issues * Supporting Microsoft 365 and Windows users * Setting up laptops, PCs and user accounts * Managing access, permissions and passwords * Escalating more complex issues when required * Delivering friendly and patient support to colleagues WHAT WE RE LOOKING FOR * Commercial IT support, service desk or helpdesk experience * Experience working with a ticketing system * Confident troubleshooting of end-user hardware and softwa...
It Helpdesk Analyst employer: Newman Personnel
Join a dynamic and supportive team in Bishops Stortford, where you can kick-start your career in tech support customer service with a market-leading business. Enjoy full training, a friendly work culture, and clear opportunities for growth, all while benefiting from perks like free parking and an early finish on Fridays. This is the perfect environment for those eager to learn and develop their skills in a thriving industry.
