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- Tasks: Lead a team in managing Fire & Security systems service operations.
- Company: Established and ambitious systems provider in Fire & Security.
- Benefits: Competitive salary, commission, company vehicle, and 28 days holiday.
- Other info: Great progression opportunities and supportive team environment.
- Why this job: Make a real impact and take ownership in a growing business.
- Qualifications: Experience in Fire & Security systems and strong leadership skills.
Essex / North East London (Head Office + Site Visits)
£45,000 – £55,000 + Commission + Company Vehicle
Are you an experienced Service Manager within Fire & Security looking for a role where you can take real ownership, lead a team, and be part of a growing, ambitious business? We’re working with an established and forward-thinking systems provider delivering Fire, Security and specialist systems solutions across London and the South East. Due to continued growth, they are now looking to appoint a Service Manager to lead their service and works division.
The Role
A hands-on leadership role, responsible for managing the day-to-day running of the Service Department and ensuring all service, maintenance and small works are delivered efficiently, on time, and to a high standard. You’ll be leading from the front — managing engineers, coordinating workloads, liaising with clients, and identifying opportunities for additional works across existing contracts.
Key Responsibilities
- Managing the Service Department and overseeing daily operations
- Planning and scheduling engineers and subcontractors
- Ensuring all service, maintenance and small works are delivered on time and within budget
- Supporting and developing engineers, including trainees and apprentices
- Acting as a key point of contact for clients
- Identifying and securing additional small works opportunities
- Overseeing quotations, pricing and delivery of works
- Ensuring accurate reporting, documentation and invoicing
What We’re Looking For
- Proven experience within Fire & Security systems (Fire, CCTV, Access Control etc.)
- Previous experience in a Service Manager / Supervisor / Senior Engineer role
- Strong understanding of service, maintenance & small works delivery
- Experience managing multiple projects and leading teams
- Commercial awareness with the ability to identify additional works opportunities
- Strong communication skills with both clients and internal teams
- Industry qualifications (FIA, NSI, LPCB, C&G or similar) desirable
What’s On Offer
- £45,000 – £55,000 DOE + commission scheme
- Company vehicle, laptop and mobile
- Pension scheme
- 28 days holiday (including bank holidays)
- Additional holiday for each year of service
- Birthday off after probation
- Excellent progression opportunities within a growing business
Why Apply?
This is a great opportunity to join a well-established business that continues to grow, where you’ll have genuine input into how the service department operates and develops. If you’re looking for a role where you can make an impact, take ownership, be part of a supportive and forward-thinking team — we’d love to hear from you.
Successful candidates will be contacted 5 days of application. If you do not hear from us please assume you are unsuccessful on this occasion.
Servicer Manager - Fire & Security Systems in Loughton employer: Newman Office Personnel
Contact Detail:
Newman Office Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Servicer Manager - Fire & Security Systems in Loughton
✨Tip Number 1
Network like a pro! Reach out to your connections in the Fire & Security industry. Attend local events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work. Bring up specific examples of how your experience aligns with their needs.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Service Manager role!
We think you need these skills to ace Servicer Manager - Fire & Security Systems in Loughton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your background in Fire & Security systems and any leadership roles you've held. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Manager role. Share specific examples of how you've successfully managed teams and projects in the past. We love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's improving service delivery or increasing client satisfaction, we want to know how you've made an impact in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Newman Office Personnel
✨Know Your Stuff
Make sure you brush up on your knowledge of fire and security systems. Be ready to discuss specific technologies like CCTV and access control, as well as any relevant industry qualifications you hold. This shows you're not just a manager but someone who understands the technical side too.
✨Show Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you managed engineers or coordinated workloads effectively. Highlight your ability to support and develop team members, especially trainees and apprentices, as this is key for the role.
✨Client Communication is Key
Since you'll be acting as a key point of contact for clients, practice articulating how you handle client relationships. Be ready to share experiences where you identified additional works opportunities or resolved client issues efficiently. Strong communication skills can set you apart.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to managing service departments. Think about how you'd handle scheduling conflicts, budget constraints, or unexpected challenges. Showing your problem-solving skills will demonstrate your readiness for the role.