Resident Experience & Resolution Lead

Resident Experience & Resolution Lead

Full-Time No working from home possible
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NEWLON HOUSING TRUST in Hale Village, London, is seeking a Service Resolution Manager to ensure effective complaint resolution for residents. You will leverage your experience in service delivery and commitment to high customer satisfaction.

This full-time, fixed-term position offers a salary of Β£40,757 per annum, plus performance-related bonuses. The role includes 27 days of holiday and flexible working benefits. Join us in our purpose-built offices as part of the Hale Village regeneration project.

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Resident Experience & Resolution Lead employer: NEWLON HOUSING TRUST

NEWLON HOUSING TRUST is an exceptional employer that prioritises the well-being and development of its employees. Located in the vibrant Hale Village, London, the organisation fosters a supportive work culture with a strong emphasis on community engagement and personal growth. With competitive salaries, a generous holiday allowance, and opportunities for performance-based progression, NEWLON offers a rewarding environment for those passionate about enhancing resident experiences.

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Contact Details:

NEWLON HOUSING TRUST Recruitment Team