Resident Experience & Resolution Coordinator

Resident Experience & Resolution Coordinator

Full-Time No working from home possible
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At a Glance

  • Tasks: Resolve repair-related complaints and support residents with their needs.
  • Company: Join NEWLON HOUSING TRUST, a community-focused organisation in Hale Village.
  • Benefits: Earn £33,000 per year, with potential to increase based on performance, plus 27 days holiday.
  • Other info: Full-time role with a fixed-term contract until March 2027.
  • Why this job: Make a real difference in residents' lives while developing your communication skills.
  • Qualifications: Strong communication skills and a customer-focused mindset are essential.

NEWLON HOUSING TRUST is looking for a Resolution Delivery Coordinator for a full-time, fixed-term contract until March 2027. Located in Hale Village, London, the role involves resolving repair-related complaints and serving as a key contact for residents.

The successful candidate will demonstrate excellent communication skills and a strong customer-focused mindset. The position offers a salary of £33,000 per annum, increasing to £42,275 based on performance, alongside a comprehensive benefits package including 27 days holiday.

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Resident Experience & Resolution Coordinator employer: NEWLON HOUSING TRUST

NEWLON HOUSING TRUST is an exceptional employer that prioritises the well-being and development of its employees. Located in the vibrant Hale Village, London, the organisation fosters a supportive work culture with a strong emphasis on community engagement and personal growth. With competitive salaries, a generous holiday allowance, and opportunities for performance-based progression, NEWLON offers a rewarding environment for those passionate about enhancing resident experiences.

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Contact Details:

NEWLON HOUSING TRUST Recruitment Team

We think you need these skills to ace Resident Experience & Resolution Coordinator

Communication Skills
Customer-Focused Mindset
Complaint Resolution
Problem-Solving Skills
Interpersonal Skills
Attention to Detail
Time Management