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- Tasks: Support leasehold sales transactions and build relationships with external agencies.
- Company: Join Newlon Housing Trust, a leading charitable housing association in London.
- Benefits: Enjoy 27 days holiday, a non-contributory pension, and flexible working options.
- Other info: Work in a vibrant office near Tottenham Hale, with great career growth opportunities.
- Why this job: Make a difference in affordable housing while developing your customer service skills.
- Qualifications: Customer service experience and knowledge of property sales are essential.
The predicted salary is between 34975 - 34975 £ per year.
Contract: Full-time, permanent
Salary: £34,975 per annum plus opportunity to earn up to 5% performance related bonus
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
We have an exciting opportunity for an enthusiastic and customer-focused administrator with excellent organisational skills to join our team. As part of our Homeownership Services team your duties will be focused on a variety of leasehold sales transactions whilst forming good working relationships with external agencies including managing agents, solicitors, surveyors and lenders. You will also provide support to colleagues in this small but very busy team and have experience in a customer focused environment with excellent telephone and written communication skills.
With proven customer service experience in a busy working environment, you will be able to deal effectively and efficiently with members of the public both via verbal and written communication. Some knowledge of property sales and housing legislation is essential, along with good administration and IT skills with the ability to manage a large and varied workload.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website via the apply button.
Interviews will be held at the Newlon Head Office on Wednesday 27 May 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.
No agencies please.
Service Advisor (Full-time) in London employer: NEWLON HOUSING TRUST
Contact Detail:
NEWLON HOUSING TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (Full-time) in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Newlon Housing Trust. Understand their mission and values, and think about how your skills as a Service Advisor can contribute to their goals. This will show them you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and property sales. Think of examples from your past experiences that highlight your organisational skills and ability to handle a busy workload. We want you to shine!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and polished for your interview. It shows you take the opportunity seriously and are ready to represent Newlon Housing Trust in the best light.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation for the opportunity but also keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Service Advisor (Full-time) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the Service Advisor role. We want to see how you can bring your customer service expertise to our Homeownership Services team!
Show Off Your Communication Skills: Since this role involves a lot of communication, both written and verbal, be sure to showcase your excellent communication skills in your application. We love seeing examples of how you've effectively interacted with customers or colleagues in the past.
Highlight Your Organisational Skills: As part of a busy team, being organised is key! Share any experiences where you've successfully managed multiple tasks or projects. We want to know how you keep everything running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NEWLON HOUSING TRUST
✨Know Your Stuff
Make sure you brush up on your knowledge of property sales and housing legislation. Familiarise yourself with the key terms and processes involved in leasehold sales transactions, as this will show your potential employer that you're serious about the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you effectively communicated with clients or resolved issues, as this will highlight your ability to thrive in a busy environment.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your thoughts clearly and confidently, especially when discussing your organisational skills and how you manage a varied workload.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges they face, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.