Service Administrator Support (Permanent) in London
Service Administrator Support (Permanent)

Service Administrator Support (Permanent) in London

London Full-Time 34975 - 34975 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support leasehold sales transactions and build relationships with external agencies.
  • Company: Join Newlon Housing Trust, a leading charitable housing association in London.
  • Benefits: Enjoy 27 days holiday, a non-contributory pension, and flexible working options.
  • Other info: Work in a vibrant office near Tottenham Hale transport interchange.
  • Why this job: Make a difference in affordable housing while developing your admin skills.
  • Qualifications: Customer service experience and knowledge of property sales are essential.

The predicted salary is between 34975 - 34975 £ per year.

Contract: Full-time, permanent

Salary: £34,975 per annum plus opportunity to earn up to 5% performance related bonus

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We have an exciting opportunity for an enthusiastic and customer-focused administrator with excellent organisational skills to join our team. As part of our Homeownership Services team your duties will be focused on a variety of leasehold sales transactions whilst forming good working relationships with external agencies including managing agents, solicitors, surveyors and lenders. You will also provide support to colleagues in this small but very busy team and have experience in a customer focused environment with excellent telephone and written communication skills.

With proven customer service experience in a busy working environment, you will be able to deal effectively and efficiently with members of the public both via verbal and written communication. Some knowledge of property sales and housing legislation is essential, along with good administration and IT skills with the ability to manage a large and varied workload.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

For further information and details of how to apply, please visit our website via the apply button.

Interviews will be held at the Newlon Head Office on Wednesday 27 May 2026.

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.

No agencies please.

Service Administrator Support (Permanent) in London employer: NEWLON HOUSING TRUST

Newlon Housing Trust is an excellent employer, offering a supportive and dynamic work environment where employees can thrive. With a strong focus on employee growth, competitive benefits including 27 days of holiday and a non-contributory pension, and a prime location within the award-winning Hale Village regeneration project, we provide a fulfilling career path for those passionate about making a difference in affordable housing.
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Contact Detail:

NEWLON HOUSING TRUST Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Administrator Support (Permanent) in London

✨Tip Number 1

Get to know the company! Research Newlon Housing Trust and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since the role requires excellent verbal and written communication, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the company culture and even tips for the interview process. Plus, it shows your proactive attitude!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.

We think you need these skills to ace Service Administrator Support (Permanent) in London

Customer Service
Organisational Skills
Communication Skills
Written Communication
Telephone Communication
Knowledge of Property Sales
Understanding of Housing Legislation
Administration Skills
IT Skills
Ability to Manage Workload
Relationship Management
Team Support
Attention to Detail

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Service Administrator Support role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you fit into our team!

Show Off Your Communication Skills: Since this role involves a lot of communication, both written and verbal, make sure your application reflects your excellent communication skills. Use clear and concise language, and don’t forget to proofread for any typos!

Demonstrate Your Organisational Skills: We’re looking for someone with great organisational abilities. In your application, give examples of how you've managed workloads or handled multiple tasks in previous roles. This will show us you can thrive in our busy environment.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just click the apply button and follow the prompts!

How to prepare for a job interview at NEWLON HOUSING TRUST

✨Know Your Stuff

Make sure you brush up on property sales and housing legislation before the interview. Familiarise yourself with the key terms and processes related to leasehold sales transactions, as this will show your potential employer that you're serious about the role.

✨Show Off Your Customer Service Skills

Prepare examples of how you've excelled in customer-focused environments. Think of specific situations where you dealt with challenging customers or resolved issues effectively. This will demonstrate your ability to handle the public with ease and professionalism.

✨Organisational Skills are Key

Since the role involves managing a large and varied workload, be ready to discuss how you prioritise tasks and stay organised. You might want to share a time when you successfully juggled multiple responsibilities without dropping the ball.

✨Practice Your Communication

As excellent written and verbal communication skills are essential, consider practising common interview questions out loud. You could even ask a friend to conduct a mock interview with you, focusing on clear and concise responses that reflect your experience.

Service Administrator Support (Permanent) in London
NEWLON HOUSING TRUST
Location: London

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