At a Glance
- Tasks: Coordinate living accommodation and manage tenant communications while handling administrative duties.
- Company: Join Newlon Housing Trust, a leading charitable housing association in London.
- Benefits: Enjoy 27 days holiday, a non-contributory pension, and flexible working hours.
- Other info: Work in a vibrant office near Tottenham Hale, with great career growth opportunities.
- Why this job: Make a real difference in residents' lives while developing your administrative skills.
- Qualifications: Experience in administration and customer service, with strong communication and organisational skills.
The predicted salary is between 24509 - 24509 £ per year.
Salary: £24,509 per annum plus opportunity to earn up to 5% performance related pay.
Part-time, 28 hours per week across five days (working arrangement to be agreed). Office based.
Contract: part-time, permanent.
Location: Hale Village, London, N17.
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced administrator to join us in this customer delivery role within our Income team.
With responsibility for monitoring, managing and collecting lower level, early stage, former tenant and sundry debts, you will ensure effective liaison with residents and partners such as debt collection agencies and internal departments and that all administration records and systems are accurately maintained. You will also undertake other general administrative duties including taking minutes, arranging meetings and managing post streams.
You will have proven experience successfully delivering administrator duties in a customer service delivery environment and have some knowledge of the principles of debt recovery. First class communication skills are essential, along with the ability to empathise with the needs of residents and a genuine commitment to resolving issues. You will also have excellent organisational skills and be able to manage a varied workload with multiple and competing deadlines.
In return, you can expect 27 days holiday (pro-rated), a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website via the apply button.
Closing date: 23:59 on Thursday 21 May 2026. Interviews will be held at the Newlon Head Office on Monday 1 June 2026.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
Living Accommodation Coordinator in London employer: NEWLON HOUSING TRUST
Contact Detail:
NEWLON HOUSING TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Living Accommodation Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching Newlon Housing Trust. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your communication skills! Since this role requires first-class communication, consider doing mock interviews with friends or family. Get comfortable discussing your experience and how it relates to customer service and debt recovery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Newlon Housing Trust.
We think you need these skills to ace Living Accommodation Coordinator in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in administration and customer service. We want to see how your skills align with the Living Accommodation Coordinator role, so don’t hold back on showcasing relevant examples!
Show Off Your Communication Skills: Since first-class communication is key for this role, use your written application to demonstrate your ability to convey information clearly and effectively. We love seeing applicants who can empathise with residents and resolve issues smoothly.
Be Organised: With a varied workload and competing deadlines, it’s important to show us that you can manage your time well. In your application, mention any tools or methods you use to stay organised and how they’ve helped you in previous roles.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at NEWLON HOUSING TRUST
✨Know Your Stuff
Before the interview, make sure you understand the role of a Living Accommodation Coordinator. Familiarise yourself with the responsibilities mentioned in the job description, especially around debt recovery and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since first-class communication skills are essential for this role, prepare examples from your past experiences where you've successfully communicated with residents or partners. Think about how you resolved issues or managed difficult conversations, as these will demonstrate your ability to empathise and connect with others.
✨Organisational Skills Matter
Be ready to discuss how you manage your workload and prioritise tasks. You might want to share specific tools or methods you use to stay organised, especially when dealing with multiple deadlines. This will highlight your ability to handle the varied responsibilities of the role effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.