At a Glance
- Tasks: Lead teams to deliver exceptional service and support for residents' financial needs.
- Company: Newlon Housing Trust, a reputable organisation dedicated to housing services in London.
- Benefits: Enjoy 27 days holiday, pension contributions, and flexible working options.
- Other info: Full-time fixed-term role until March 2027 with great career development potential.
- Why this job: Make a real difference in residents' lives while advancing your career in management.
- Qualifications: Extensive senior management experience and strong leadership abilities required.
The predicted salary is between 60000 - 80000 £ per year.
Newlon Housing Trust in London seeks a seasoned professional to manage the Income, Service Charge, Investigation, and Financial Inclusion Teams. You will ensure top-notch service delivery aimed at meeting resident needs.
The ideal candidate has substantial experience in senior management, strong leadership skills, and a solid understanding of debt recovery.
The position offers a full-time fixed-term contract until March 2027, with excellent benefits including 27 days holiday, pension, and flexible working arrangements.
Head of Income & Investigations – Housing Services in London employer: NEWLON HOUSING TRUST
Newlon Housing Trust is an exceptional employer that prioritises the well-being of its employees while delivering vital services to the community. With a strong commitment to professional development, a supportive work culture, and generous benefits such as 27 days of holiday and flexible working arrangements, this role offers a unique opportunity to make a meaningful impact in housing services in London.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Income & Investigations – Housing Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching Newlon Housing Trust thoroughly. Understand their values, mission, and recent projects. This will help you tailor your responses and show that you’re genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed teams or resolved conflicts. This will help you demonstrate your strong leadership skills during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Head of Income & Investigations – Housing Services in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the job description. Highlight your senior management experience and leadership skills, as these are key for the Head of Income & Investigations role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of your work in debt recovery and how you've successfully led teams in the past.
Showcase Your Understanding of Resident Needs:In your application, demonstrate your commitment to delivering top-notch service for residents. Discuss any previous experiences where you’ve improved service delivery or financial inclusion.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Newlon Housing Trust.
How to prepare for a job interview at NEWLON HOUSING TRUST
✨Know Your Numbers
As a candidate for the Head of Income & Investigations, it's crucial to have a solid grasp of financial metrics and debt recovery processes. Brush up on key performance indicators relevant to income management and be ready to discuss how you've successfully improved these in your previous roles.
✨Showcase Leadership Experience
This role requires strong leadership skills, so prepare examples that highlight your experience managing teams. Think about specific challenges you've faced, how you motivated your team, and the outcomes of your leadership decisions. Be ready to discuss your approach to fostering a positive team culture.
✨Understand Resident Needs
Newlon Housing Trust is focused on meeting resident needs, so demonstrate your understanding of this aspect. Prepare to talk about how you've previously engaged with residents or stakeholders to improve service delivery. Highlight any initiatives you've led that directly benefited residents.
✨Prepare Questions
Interviews are a two-way street, so come prepared with insightful questions about the role and the organisation. Ask about their current challenges in income management or how they measure success in service delivery. This shows your genuine interest and helps you assess if the role is the right fit for you.
