Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead teams to deliver top-notch housing services and meet resident needs.
- Company: Join Newlon Housing Trust, a leading charitable housing association in London.
- Benefits: Enjoy a competitive salary, 27 days holiday, and a non-contributory pension.
- Other info: Work in a vibrant office near Tottenham Hale with great career growth opportunities.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Proven experience in senior management and excellent customer service skills.
The predicted salary is between 81568 - 81568 £ per year.
Salary: £81,568 per annum plus opportunity to earn up to 5% performance related bonus
Contract: Full time, fixed-term contract until March 2027
Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.
With responsibility for the overall running of the Income Team, Service Charge Team, Investigation Team and Financial Inclusion Team, you will ensure that each service is delivered to the highest possible standard and that resident expectations and needs are met. Our aim is to be a partner of choice because we build quality homes and environments, deliver exceptional services and can be trusted by all stakeholders, and you will play a role in helping to achieve this.
With substantial experience in a senior management service delivery role and proven leadership skills, you will have experience in debt recovery and services charges, overseeing budgets, making financial decisions, working with performance data to drive improvements and the ability to manage hybrid teams. First class customer service and communication skills are essential as you will be delivering a service to meet the diverse needs of our residents, along with a broad knowledge of welfare benefits and regulatory and ombudsman requirements.
In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.
For further information and details of how to apply, please visit our website via the apply button.
Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. No agencies please.
Assistant Director of Housing Management in London employer: NEWLON HOUSING TRUST
Contact Detail:
NEWLON HOUSING TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director of Housing Management in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing management sector, especially those who work at Newlon Housing Trust. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Prepare for the interview by researching common questions for senior management roles. Think about how your experience aligns with their needs, especially around service delivery and financial decision-making. We want you to shine!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've managed teams and improved services. This is your chance to demonstrate that you can deliver exceptional results for residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Newlon Housing Trust and contributing to their mission.
We think you need these skills to ace Assistant Director of Housing Management in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Assistant Director of Housing Management. We want to see how your skills in service delivery and leadership can help us meet our residents' needs.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to drive improvements and manage budgets effectively. We love seeing concrete examples of how you've made a difference in previous roles!
Communicate Clearly: First-class communication skills are key for this role, so ensure your application is clear and concise. We appreciate straightforward language that gets to the point while still showcasing your personality.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NEWLON HOUSING TRUST
✨Know Your Stuff
Make sure you’re well-versed in the specifics of housing management, especially around income and service charges. Brush up on your knowledge of welfare benefits and regulatory requirements, as these will likely come up during the interview.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing hybrid teams. Think about times when you’ve driven improvements using performance data or made significant financial decisions.
✨Customer Service is Key
Since this role involves delivering exceptional services to residents, be ready to discuss your approach to customer service. Share specific instances where you’ve successfully met diverse needs and expectations.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest and helps you gauge if it’s the right fit for you.