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- Tasks: Coordinate and book repair works while managing case work for a charitable housing association.
- Company: A charitable housing association in London focused on community support.
- Benefits: Competitive salary of £29,000, 27 days holiday, and a non-contributory pension.
- Why this job: Make a difference in the community while developing your customer service and admin skills.
- Qualifications: Strong customer service and administration skills required.
The predicted salary is between 29000 - 29000 £ per year.
A charitable housing association in London is seeking a highly pro-active individual for a full-time role in the Repairs team. You will be responsible for booking and coordinating repair works, managing case work, and ensuring high service standards.
The ideal candidate will have strong customer service and administration skills.
The role offers a competitive salary of £29,000 and excellent benefits, including 27 days holiday and a non-contributory pension.
Repairs Coordinator — Customer-Focused Admin in City of London employer: NEWLON HOUSING TRUST
Contact Detail:
NEWLON HOUSING TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Coordinator — Customer-Focused Admin in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work at the charitable housing association. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During the interview, share examples of how you've successfully managed multiple tasks or projects. This will demonstrate your ability to coordinate repairs effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Repairs Coordinator — Customer-Focused Admin in City of London
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your proactive approach.
Be Organised and Detail-Oriented: As a Repairs Coordinator, organisation is key! In your written application, showcase your administrative skills and attention to detail. Mention any tools or methods you use to keep track of tasks and ensure nothing slips through the cracks.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the role. Use the job description as a guide and make sure to align your skills and experiences with what we’re looking for in a Repairs Coordinator.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at NEWLON HOUSING TRUST
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Repairs Coordinator. Familiarise yourself with the key tasks like booking and coordinating repair works, and managing case work. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will highlight your suitability for the position.
✨Be Ready to Discuss Administration Experience
The job requires strong administration skills, so be prepared to talk about your experience in this area. Bring up any relevant software or tools you've used, and how you've managed your workload effectively. This will show that you're organised and capable of handling the demands of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of repairs you'll be coordinating, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.