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- Tasks: Support business applications like Dynamics 365 and Civica CX, ensuring smooth operations.
- Company: A charitable housing association with a focus on community support.
- Benefits: £35,000 salary, 27 days holiday, and excellent perks.
- Why this job: Join a supportive team and make a difference in the community.
- Qualifications: Ambitious individuals with a passion for IT and problem-solving.
- Other info: In-person interviews in April 2026; great career growth potential.
The predicted salary is between 35000 - 35000 £ per year.
A charitable housing association based in Hale Village is seeking an ambitious individual to join their Applications team. You will support business applications, primarily Dynamics 365 and Civica Cx, ensuring reliable and efficient services.
Responsibilities include:
- Monitoring IT helpdesk tickets
- Providing staff training
- Managing data
The role offers £35,000 per annum, 27 days of holiday, excellent benefits, and a supportive work environment. Interviews will be held in-person in April 2026.
Applications Support Analyst – Dynamics 365 & Civica CX in City of London employer: NEWLON HOUSING TRUST
Contact Detail:
NEWLON HOUSING TRUST Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Support Analyst – Dynamics 365 & Civica CX in City of London
✨Tip Number 1
Get to know the company! Research their mission and values, especially since they’re a charitable housing association. This will help you tailor your conversations during interviews and show that you’re genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Before the interview, run through common questions related to Dynamics 365 and Civica CX. We can even help you with mock interviews to boost your confidence and ensure you’re ready to impress.
✨Tip Number 3
Don’t forget to showcase your soft skills! As an Applications Support Analyst, communication is key. Be prepared to discuss how you’ve effectively trained staff or resolved issues in the past – it’ll set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to make a difference in the community.
We think you need these skills to ace Applications Support Analyst – Dynamics 365 & Civica CX in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 and Civica CX. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or training you've completed.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting business applications and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We’re looking for someone who can monitor helpdesk tickets and resolve problems efficiently, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at NEWLON HOUSING TRUST
✨Know Your Stuff
Make sure you brush up on Dynamics 365 and Civica CX before the interview. Familiarise yourself with their features and functionalities, as well as any common issues users face. This will show your potential employer that you're not just a candidate, but someone who genuinely understands the tools they'll be working with.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled IT helpdesk tickets or resolved technical issues in the past. Be ready to discuss specific scenarios where you provided effective solutions, as this role is all about ensuring reliable services. Highlighting your analytical skills will definitely impress them!
✨Engage with Staff Training
Since part of the job involves providing staff training, think about how you would approach this. Prepare to discuss any previous experience you have in training others, and consider how you can make complex information accessible. Showing enthusiasm for helping others learn will resonate well with the team.
✨Ask Insightful Questions
Interviews are a two-way street, so come prepared with questions that show your interest in the role and the organisation. Ask about the current challenges the Applications team faces or how they measure success in this position. This not only demonstrates your engagement but also helps you gauge if the role is the right fit for you.