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- Tasks: Lead a dynamic team to drive sales and support disabled children.
- Company: Join Newlife, a leading charity dedicated to improving lives for disabled children.
- Benefits: Enjoy 28 days annual leave, health cash plan, store discounts, and pension scheme.
- Why this job: Make a real impact while working in a vibrant retail environment with unique products.
- Qualifications: Previous retail management experience and a passion for customer service are essential.
- Other info: Flexibility is key; cover additional hours and other stores as needed.
The predicted salary is between 20825 - 31238 £ per year.
Location: Newport
Salary: £26,032 per annum
Hours: 37.5 (5 in 7 days Sunday to Saturday)
Benefits:
- 28 days annual leave (increases with length of service)
- Health Cash Plan Membership
- Store Discount
- Pension Scheme Membership
As one of the UK’s leading charities providing essential specialist equipment to disabled and terminally ill children, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen. Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information as well as a listening ear. Our campaigns help to give disabled children and their families a voice, even being instrumental in changing laws to benefit the families we serve. And we support adults with additional needs with volunteering and employment opportunities, providing a means for career development.
This is an exciting opportunity for an experienced Deputy Store Manager / Team Leader looking for their next progression, to make a real difference. The Deputy Store Manager role in Newlife is unique, it allows you to create the extraordinary, by driving sales in your store to, in turn generate money to support Disabled Children and their families. No two days are the same and due to the nature of the business, the product type can quickly change so you have to be a fast thinker and swift on your feet to change the layout and merchandising to drive sales.
The organisation culture is based on a clear Mission, Vision and Values (MVV) which you will drive throughout your team, by role modelling the behaviours at all times. We expect the Deputy Store Manager to take personal ownership for developing and supporting the culture in their store which is reflective of the MVV. As an experienced retail manager, you will be motivated by results and have the drive for continuous improvement. In return, we can offer the environment for you to be your best and realise your potential.
What we are looking for:
- You must be commercially minded; people orientated and deliver operational excellence, putting the customer at the centre of everything.
- You will need to have previous retail management experience and be able to work alongside and operate effectively with the Store Manager and store team.
- You will maximise retail sales and profit through the effective day to day management of a sales team that will be made up of both paid employees and volunteers, live and breathe KPIs, use your creative skills and imagination to merchandise the product to a high standard, ensuring the delivery of excellent customer service.
- You will also need to be flexible in your approach to work to cover additional hours where required and be willing to cover at other Newlife stores on occasion to meet needs of the business.
Locations
Deputy Store Manager employer: Newlife The Charity for Disabled Children
Contact Detail:
Newlife The Charity for Disabled Children Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Newlife's mission and values. Understanding their commitment to supporting disabled children and their families will help you align your responses during interviews and demonstrate your passion for the cause.
✨Tip Number 2
Showcase your retail management experience by preparing specific examples of how you've driven sales and improved customer service in previous roles. This will highlight your ability to meet the expectations outlined in the job description.
✨Tip Number 3
Be ready to discuss your approach to team leadership, especially in managing both paid staff and volunteers. Highlighting your people skills and ability to motivate a diverse team will be crucial for this role.
✨Tip Number 4
Prepare to demonstrate your flexibility and adaptability. Since the role requires covering additional hours and potentially working at other stores, sharing past experiences where you've successfully adapted to changing circumstances will set you apart.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Deputy Store Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous retail management experience. Provide specific examples of how you've driven sales, managed teams, and improved customer service in past roles.
Showcase Your Values: Newlife has a strong Mission, Vision, and Values (MVV) culture. Make sure to reflect these values in your application by demonstrating your commitment to supporting disabled children and your ability to foster a positive team environment.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your passion for the charity's mission. Explain why you want to work for Newlife and how you can contribute to their goals.
How to prepare for a job interview at Newlife The Charity for Disabled Children
✨Understand the Mission and Values
Before your interview, make sure you thoroughly understand Newlife's mission, vision, and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals.
✨Showcase Your Retail Experience
Highlight your previous retail management experience during the interview. Be ready to provide specific examples of how you've driven sales, managed teams, and improved customer service in past roles.
✨Demonstrate Flexibility and Adaptability
Since the role requires flexibility in working hours and covering other stores, be prepared to discuss your ability to adapt to changing situations. Share examples of how you've successfully managed unexpected challenges in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to think on your feet. Practice responding to potential situations you might face as a Deputy Store Manager, such as handling customer complaints or managing team dynamics.
