Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers by answering inquiries and resolving complaints with a friendly approach.
- Company: Dynamic customer service company based in Greater London.
- Benefits: Comprehensive training, flexible hours, and a supportive team environment.
- Why this job: Join a vibrant team and make a difference in customer experiences every day.
- Qualifications: Strong communication skills and basic Microsoft Office knowledge required.
- Other info: No experience needed; we provide all the training you need to succeed.
The predicted salary is between 28800 - 43200 £ per year.
A company specializing in customer service in Greater London is seeking candidates for a customer support role. The position involves responding to customer inquiries, resolving complaints, and ensuring efficient communication with internal teams.
Candidates with a minimum N Level or equivalent are encouraged to apply, as no prior experience is required due to training provision. Strong communication skills and proficiency in Microsoft Office are essential for success in this role.
Customer Support & Resolution Specialist in London employer: NEWLIFE INTERNATIONAL (S) PRIVATE LIMITED
Contact Detail:
NEWLIFE INTERNATIONAL (S) PRIVATE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Resolution Specialist in London
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with customers, try role-playing common customer scenarios with friends or family. This will boost your confidence and prepare you for real-life situations.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly!
We think you need these skills to ace Customer Support & Resolution Specialist in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experiences, even if they’re informal!
Tailor Your Application: Take a moment to read through the job description and align your application with what we’re looking for. Highlight your proficiency in Microsoft Office and any other skills that might make you a great fit for our team.
Be Yourself: We want to get to know the real you! Don’t hesitate to let your personality shine through in your application. A bit of authenticity can go a long way in making you stand out.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can consider you for the Customer Support & Resolution Specialist role!
How to prepare for a job interview at NEWLIFE INTERNATIONAL (S) PRIVATE LIMITED
✨Know the Company
Before your interview, take some time to research the company and its customer service ethos. Understanding their values and how they approach customer support will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication skills are essential for this position, be prepared to demonstrate them during the interview. Practice clear and concise responses to common questions, and don’t hesitate to ask for clarification if you don’t understand something.
✨Familiarise Yourself with Microsoft Office
As proficiency in Microsoft Office is a must, brush up on your skills before the interview. Be ready to discuss how you've used these tools in the past or how you plan to use them in this role, even if it’s just from personal experience.
✨Prepare for Scenario Questions
Expect to face scenario-based questions where you'll need to demonstrate how you would handle specific customer inquiries or complaints. Think of examples from your past experiences, even if they’re not directly related to customer service, and practice articulating your thought process.
