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- Tasks: Support clients in Wills and Probate, managing cases and providing exceptional service.
- Company: Join NewLaw, a top-ranked law firm with a fresh approach.
- Benefits: Competitive salary, generous leave, wellness perks, and discounts on shopping.
- Why this job: Make a real difference in clients' lives while developing your legal career.
- Qualifications: Strong IT skills, customer-focused, and excellent communication abilities.
- Other info: Dynamic team environment with opportunities for growth and development.
The predicted salary is between 24000 - 25000 £ per year.
Location:Bristol
Hours:37.5 hours across Monday – Friday
Are you an organised and motivated individual with a passion for providing exceptional client service?
Do you have a keen interest in the legal field and a desire to develop your career in Wills and Probate? If so, we have an exciting opportunity for you to join our dynamic team as a Probate Legal Assistant.
As a Probate Legal Assistant, you will be an essential part of our Wills and Probate Team. You will work closely with Probate Case Managers/ Fee Earners, mastering the intricacies of probate applications and estate administration. Your role will involve:
- Welcoming New Clients: Be the friendly first point of contact, setting up new cases and providing service quotes.
- Administrative Excellence: Manage diaries, produce documents, and maintain accurate filing systems.
- Customer Engagement: Handle inbound calls, provide updates, and assist customers, ensuring they receive exceptional service.
- Case Management: Prepare correspondence, chase information, and handle legal forms.
We are seeking a proactive individual with strong organisational skills and the ability to manage a busy diary system. Your ability to build and maintain strong relationships with clients and stakeholders, coupled with your commitment to confidentiality, will be crucial. You should have excellent communication skills, both verbal and written, and demonstrate empathy with clients who have suffered a bereavement.
Join NewLaw as a Probate legal Assistant and enjoy some outstanding benefits…..
Of course, there\’s a great basic salary, but that\’s just the beginning, our most popular benefits include:
Salary- £24,000 – £25,000 depending on experience
Annual leave- 24 days, rising to 26 with length of service. Of course, you\’ll have public holidays too and we\’ll even help you celebrate with an extra day off for your birthday
Pension- 3% Employer Contributions.
Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).
Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.
Motoring Benefits- access to an employee vehicle-leasing scheme, free motor accident assistance, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.
Wagestream- a financial wellbeing app that gives you more control over your pay, helps you save, provides financial advice and offers discounts on your shopping.
About you
- Strong IT Skills: Proficient in Word, Excel, and Outlook.
- Customer-Focused: Excellent customer service skills and emotional intelligence to support clients in sensitive situations.
- Organised: Strong organizational and diary management skills.
- Empathetic Communicator: Exceptional verbal and written communication skills.
- Experience: Legal background preferred but not essential; ability to build and maintain strong client relationships is crucial.
About us
NewLaw is a leading specialist law firm, ranked in the Legal 500 and Chambers and Partners for three areas: Personal Injury, Clinical Negligence and Private Client services. Our fresh approach to managing personal injury claims has made us a major force in the sector since we were first established in 2004. Our teams of specialists provide a service that 95% of our clients would recommend.
We\’re also part of something bigger – ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.
Probate Legal Assistant employer: NewLaw Solicitors
Contact Detail:
NewLaw Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Probate Legal Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the legal field, especially those working in Wills and Probate. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching common questions for legal assistant roles. Practice your responses, focusing on your organisational skills and customer service experience. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your administrative excellence and any relevant experience. This could include examples of documents you've prepared or case management tasks you've handled. It’ll set you apart from the crowd!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board as a Probate Legal Assistant!
We think you need these skills to ace Probate Legal Assistant
Some tips for your application 🫡
Show Your Organisational Skills: As a Probate Legal Assistant, being organised is key! Make sure your application highlights your ability to manage diaries and keep things in order. Use examples from your past experiences to show us how you’ve excelled in this area.
Communicate Clearly: We love clear communication, especially in the legal field. When writing your application, ensure your language is straightforward and professional. This will demonstrate your exceptional verbal and written communication skills right from the start!
Emphasise Your Customer Service Experience: Since client service is at the heart of what we do, make sure to showcase any relevant experience you have in customer-facing roles. Tell us about times when you’ve gone above and beyond to help clients, especially in sensitive situations.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity with NewLaw!
How to prepare for a job interview at NewLaw Solicitors
✨Know Your Stuff
Before the interview, brush up on the basics of probate law and estate administration. Familiarise yourself with common terms and processes, as this will show your genuine interest in the role and help you engage in meaningful conversations with the interviewers.
✨Showcase Your Organisational Skills
Since the role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or maintained an efficient filing system. This will demonstrate your capability to handle the busy diary system they mentioned.
✨Empathy is Key
Given the sensitive nature of the work, be ready to discuss how you've handled difficult situations with clients in the past. Highlight your emotional intelligence and ability to communicate effectively, especially when dealing with clients who may be experiencing bereavement.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the team dynamics, training opportunities, or the firm's approach to client service. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.