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- Tasks: Inspect private rented homes, ensure compliance, and improve housing standards.
- Company: Join the London Borough of Newham, leading in private sector housing regulation.
- Benefits: Enjoy flexible working, training opportunities, and a relocation package up to £7000.
- Why this job: Make a real impact on housing standards while working in a vibrant community.
- Qualifications: Must have a full UK driving license and excellent customer service skills.
- Other info: Work may involve early mornings, late evenings, and weekends; inclusive environment guaranteed.
The predicted salary is between 35400 - 37300 £ per year.
Job Title: Private Sector Housing Compliance Officer
Salary: £41,442 – £44,331 per annum
About Us
The London Borough of Newham\’s Private Sector Housing Service is at the forefront of regulating the private rented sector through borough-wide property licensing schemes. We aim to protect tenants and landlords by deterring criminal landlords. We are seeking creative, enthusiastic, and professional individuals to enhance our schemes. We offer flexible working arrangements, training opportunities, and a relocation package of up to £7000* for eligible candidates.
Newham is located 5 miles east of London, with excellent transport links including the London Underground, Overground, DLR, buses, and the Elizabeth Line.
About the Job
The Compliance Officer will inspect private rented dwellings to ensure license conditions are met, assess management standards, and identify housing disrepair. The role involves conducting inspections within strict deadlines, focusing on customer service, detecting criminal activity, gathering evidence, and improving housing standards.
Applicants must have a full UK driving license and access to a vehicle.
About You
You should be organized, flexible, and possess excellent customer service and communication skills. The role may require early mornings, late evenings, and weekends. You will work efficiently within a team, monitor targets, and use IT systems such as Excel, Word, and databases effectively.
Application Details
Please view the job specification.
Closing date: Friday 18th July 2025
Interviews: weeks beginning 28th July 2025 and 4th August 2025
Note: We reserve the right to close the vacancy early due to high demand.
Additional Information
We are committed to an inclusive, anti-racist environment. All applications are considered on merit, regardless of age, disability, ethnicity, faith, gender identity, or sexual orientation.
This role may involve working with children, young people, or vulnerable adults, and may require a DBS check.
Please attach a supporting statement (max 2 A4 pages) explaining how you meet the criteria. Ensure all personal information is removed for anonymised recruitment.
Your data will be shared with Cifas for fraud prevention and identity verification, as detailed at https://www.cifas.org.uk/fpn.
About Newham
Located 5 miles east of London, Newham offers excellent transport links and is a vibrant area with a young population, Olympic legacy, arts, education, and shopping amenities.
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Private Sector Housing Compliance Officer employer: Newham
Contact Detail:
Newham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Sector Housing Compliance Officer
✨Tip Number 1
Familiarise yourself with the specific property licensing schemes in Newham. Understanding the local regulations and compliance requirements will not only help you during the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily focuses on interacting with tenants and landlords. Consider role-playing scenarios where you might need to handle difficult conversations or complaints effectively.
✨Tip Number 3
Prepare to discuss your experience with inspections and evidence gathering. Think of specific examples from your past roles that showcase your ability to assess conditions and manage compliance effectively.
✨Tip Number 4
Since the role may require flexible working hours, be ready to discuss your availability during the interview. Highlight your willingness to adapt to early mornings, late evenings, and weekends, which can set you apart from other candidates.
We think you need these skills to ace Private Sector Housing Compliance Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Private Sector Housing Compliance Officer position. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Strong Supporting Statement: Prepare a supporting statement (max 2 A4 pages) that clearly explains how you meet the criteria outlined in the job specification. Use specific examples from your past experiences to demonstrate your qualifications and suitability for the role.
Highlight Relevant Skills: Emphasise your organisational, customer service, and communication skills in your CV and supporting statement. Mention any experience with inspections, property management, or working within strict deadlines, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is essential for this position.
How to prepare for a job interview at Newham
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Private Sector Housing Compliance Officer. Familiarise yourself with property licensing schemes and the importance of tenant protection, as this will show your genuine interest in the role.
✨Demonstrate Your Customer Service Skills
Since the role involves a lot of interaction with tenants and landlords, be prepared to discuss your customer service experience. Share specific examples of how you've handled difficult situations or improved customer satisfaction in previous roles.
✨Showcase Your Organisational Skills
The job requires managing inspections within strict deadlines. Be ready to talk about how you prioritise tasks and manage your time effectively. Consider sharing tools or methods you use to stay organised.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in detecting criminal activity or identifying housing disrepair. Think of relevant scenarios from your past experiences and how you approached them, focusing on the outcomes.
