At a Glance
- Tasks: Inspect private rented homes to ensure compliance and improve housing standards.
- Company: Join Newham Council, a leader in housing regulation and community improvement.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on inclusivity and community welfare.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Strong communication skills and a full UK driving licence required.
The predicted salary is between 42771 - 45750 £ per year.
About Us
Do you want to improve the lives of people? Work in a flexible environment? Further your career by learning from some of the best experts in their field? The Newham Council's Private Sector Housing Service is at the forefront of the regulation of the private rented sector through its pioneering borough wide property licensing schemes. Our schemes have protected Tenants and Landlords by creating a genuine and tangible deterrent for Criminal Landlords. We are looking to build upon this good work and are looking for creative, enthusiastic and professional individuals to continue to improve our scheme. From the outset of employment, there will be flexible working arrangements and training opportunities.
About the Job
The Compliance Officer role is within the regulatory and compliance side of Property Licensing. It will require the inspection of private rented dwellings to ensure license conditions are being adhered to, checking the standards of management and identifying any potential housing disrepair. You will ensure a high number of inspections are carried out to strict deadlines, whilst being customer focused. Your attention will also be on the detecting of criminality, gathering evidence and ensuring this is acted upon. All with a view to improving housing standards and putting people at the heart of everything you do. For this role, you must have a full UK driving licence and use of a vehicle.
About You
As a Compliance Officer you will be organised and flexible in your approach to work. You will have excellent customer service and communication skills. You may be required to work early mornings, late evenings and/or weekends on a regular basis. You will need to provide an excellent service to landlords, owners, occupiers and tenants in all tenures. You will be part of a team of high performing officers and are expected to ensure you work efficiently, continually monitor and meet your targets and provide a quality service and to effect change where required. You will need to have the aptitude and experience of using technology to input and access information using various IT systems (Excel, Word, databases etc.)
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Private Sector Housing Compliance Officer employer: Newham
The London Borough of Newham is an exceptional employer, offering a dynamic work environment where you can make a real difference in the lives of residents. With flexible working arrangements, comprehensive training opportunities, and a commitment to inclusivity, we foster a culture of growth and collaboration. Located just 5 miles from central London, our office is easily accessible via public transport, making it an ideal place for professionals seeking meaningful and rewarding careers in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Private Sector Housing Compliance Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing compliance field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can give you a recommendation.
✨Tip Number 2
Prepare for interviews by researching Newham Council's initiatives and values. Show them you’re not just another candidate; demonstrate your passion for improving housing standards and how you can contribute to their mission.
✨Tip Number 3
Practice your communication skills! As a Compliance Officer, you'll need to interact with landlords and tenants regularly. Role-play common scenarios with friends or family to build your confidence and refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Newham Council and making a difference in the community.
We think you need these skills to ace Private Sector Housing Compliance Officer
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experiences align with the role of Compliance Officer. Use specific examples that demonstrate your customer service and communication skills, as well as your ability to meet targets.
Show Off Your Organisational Skills:As a Compliance Officer, being organised is key! In your application, mention any tools or methods you use to stay on top of your tasks. This will show us that you can handle the demands of the role and keep everything running smoothly.
Highlight Your Tech Savvy:We’re looking for someone who’s comfortable using various IT systems. Make sure to mention your experience with Excel, Word, and databases in your application. This will help us see that you can easily adapt to our tech needs.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Newham
✨Know Your Stuff
Make sure you understand the role of a Private Sector Housing Compliance Officer inside out. Familiarise yourself with property licensing schemes, housing standards, and the importance of compliance in protecting tenants and landlords. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since this role involves interacting with landlords, owners, and tenants, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond to help someone or resolve an issue. This will demonstrate your ability to provide excellent service, which is crucial for this job.
✨Be Organised and Flexible
The job requires a high level of organisation and flexibility. During the interview, share examples of how you've managed multiple tasks or adapted to changing circumstances in previous roles. Highlighting your ability to meet strict deadlines while maintaining quality will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face as a Compliance Officer and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
