At a Glance
- Tasks: Inspect private rented homes to ensure compliance and improve housing standards.
- Company: Join Newham Council, a leader in private sector housing regulation.
- Benefits: Flexible working, competitive salary, and professional development opportunities.
- Other info: Inclusive environment with excellent transport links and career growth potential.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Strong customer service skills and a full UK driving licence required.
The predicted salary is between 42771 - 45750 £ per year.
Private Sector Housing Compliance Officer
£42,771- £45,750 per annum
About Us
Do you want to improve the lives of people? Work in a flexible environment? Further your career by learning from some of the best experts in their field? The Newham Council's Private Sector Housing Service is at the forefront of the regulation of the private rented sector through its pioneering borough wide property licensing schemes. Our schemes have protected Tenants and Landlords by creating a genuine and tangible deterrent for Criminal Landlords. We are looking to build upon this good work and are looking for creative, enthusiastic and professional individuals to continue to improve our scheme. From the outset of employment, there will be flexible working arrangements and training opportunities.
About the Job
The Compliance Officer role is within the regulatory and compliance side of Property Licensing. It will require the inspection of private rented dwellings to ensure license conditions are being adhered to, checking the standards of management and identifying any potential housing disrepair. You will ensure a high number of inspections are carried out to strict deadlines, whilst being customer focused. Your attention will also be on the detecting of criminality, gathering evidence and ensuring this is acted upon. All with a view to improving housing standards and putting people at the heart of everything you do. For this role, you must have a full UK driving licence and use of a vehicle.
About You
As a Compliance Officer you will be organised and flexible in your approach to work. You will have excellent customer service and communication skills. You may be required to work early mornings, late evenings and/or weekends on a regular basis. You will need to provide an excellent service to landlords, owners, occupiers and tenants in all tenures. You will be part of a team of high performing officers and are expected to ensure you work efficiently, continually monitor and meet your targets and provide a quality service and to effect change where required. You will need to have the aptitude and experience of using technology to input and access information using various IT systems (Excel, Word, databases etc.)
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Housing Compliance Officer — Elevate Private Sector Standards employer: Newham
The London Borough of Newham is an exceptional employer, offering a dynamic work environment where you can make a real difference in the lives of residents. With flexible working arrangements, comprehensive training opportunities, and a commitment to inclusivity, we foster a culture of growth and collaboration. Located just 5 miles from central London, our office is easily accessible via public transport, making it an ideal place for professionals seeking meaningful and rewarding careers in housing compliance.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Compliance Officer — Elevate Private Sector Standards
✨Tip Number 1
Get to know the company! Research Newham Council and their Private Sector Housing Service. Understanding their values and recent projects will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing compliance. This can give you insider knowledge and potentially a foot in the door when it comes to job opportunities.
✨Tip Number 3
Prepare for those tricky interview questions! Think about scenarios where you've demonstrated excellent customer service or dealt with challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Newham Council and contributing to improving housing standards.
We think you need these skills to ace Housing Compliance Officer — Elevate Private Sector Standards
Some tips for your application 🫡
Tailor Your Supporting Statement:Make sure to customise your supporting statement to highlight how your skills and experiences align with the role of Housing Compliance Officer. Use specific examples that demonstrate your customer service skills and attention to detail, as these are key for this position.
Show Your Passion for Improvement:We want to see your enthusiasm for improving housing standards! In your application, share any relevant experiences where you've made a positive impact in previous roles. This will show us that you’re not just looking for a job, but you genuinely care about making a difference.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your points are easy to understand. We appreciate straightforward communication, especially since you'll be dealing with landlords and tenants who need clear guidance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it helps us keep track of applications efficiently, so we can get back to you sooner.
How to prepare for a job interview at Newham
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Compliance Officer. Familiarise yourself with private sector housing regulations and licensing schemes. This will help you answer questions confidently and show that you're genuinely interested in improving housing standards.
✨Showcase Your Customer Service Skills
Since this role involves interacting with landlords, tenants, and other stakeholders, be prepared to discuss your customer service experience. Think of specific examples where you've successfully resolved issues or improved a situation for someone. This will demonstrate your ability to provide excellent service.
✨Be Organised and Flexible
The job requires a high level of organisation and flexibility. During the interview, share examples of how you've managed multiple tasks or adapted to changing circumstances in previous roles. This will highlight your suitability for the fast-paced environment of compliance inspections.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Practice answering questions like how you would handle a situation involving a non-compliant landlord or a tenant complaint. This will help you think on your feet and showcase your critical thinking skills.
