At a Glance
- Tasks: Support vulnerable adults by managing their finances and ensuring their well-being.
- Company: Join the London Borough of Newham, committed to community welfare and inclusivity.
- Benefits: Competitive salary, flexible hours, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Be part of a team that creates a safe environment for those in need.
- Qualifications: Experience with Court of Protection rules and client account management required.
The predicted salary is between 37000 - 43000 £ per year.
Client Affairs is working hard to create a safe environment for vulnerable adults in the community and due to maternity leave we require an officer that has the skills and experience to work in a very demanding environment.
You will be joining a team that specialises in management of monies of vulnerable adults who are no longer able to manage their own finances, property and assets and there is nobody else that is able to carry out this function. The team also has a statutory responsibility for Sec46 Public Health Funerals.
If you are someone that has worked in this environment and can bring to the team your knowledge and expertise, you may be just the kind of person we are looking for. The successful candidate must have:
- Experience and a good understanding of Court of Protection rules in relation to Deputyship for Property & Affairs
- Knowledge of state benefits
- Experience of visiting clients in their own home or at designated sites
- Good knowledge of accountancy practices in relation to managing client's monies
- Good understanding of IT software packages
- Ability to manage own caseload
- Experience of reconciling client accounts and budgeting
If you would like more information about this post, you can contact Kehinde Dada. To apply for this post, we will require no more than 2 sides of A4 paper explaining how your past or present experience meets the requirement of the job specification. CVs will not be accepted, and your application will be rejected. There will be a test of Word and Excel as part of the recruitment process if your application has been shortlisted.
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that’s all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by.
Client Affairs Officer in London employer: Newham Council
The London Borough of Newham is an exceptional employer, offering a supportive and inclusive work environment dedicated to safeguarding vulnerable adults in the community. With a strong commitment to employee growth and development, staff benefit from a collaborative culture that values expertise and experience, all while being situated in a vibrant area with excellent transport links and access to cultural amenities. Join us in making a meaningful impact while enjoying the unique advantages of working in one of London's most dynamic boroughs.
StudySmarter Expert Advice🤫
We think this is how you could land Client Affairs Officer in London
✨Tip Number 1
Get to know the team and the environment before you apply! Research the Client Affairs team and understand their mission. This will help you tailor your application and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Since there’s a Word and Excel test involved, brush up on your skills beforehand. Use online resources or even our StudySmarter tools to get comfortable with the software.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the role and the work culture. They might share tips that could give you an edge in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Remember, no CVs allowed, so focus on those two sides of A4 to showcase your relevant experience and skills.
We think you need these skills to ace Client Affairs Officer in London
Some tips for your application 🫡
Know the Job Inside Out:Before you start writing, make sure you really understand what the Client Affairs Officer role is all about. Dive into the job description and highlight the key skills and experiences they’re looking for. This will help us tailor your application to show you’re the perfect fit!
Keep It Concise and Relevant:You’ve got a maximum of 2 sides of A4 to impress us, so make every word count! Focus on your relevant experience and how it aligns with the job requirements. Avoid fluff and stick to the point – we want to see your skills shine through!
Showcase Your Experience:Use specific examples from your past roles to demonstrate your understanding of Court of Protection rules, accountancy practices, and client management. This is your chance to show us how your background makes you the ideal candidate for this demanding environment.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus in today’s digital world!
How to prepare for a job interview at Newham Council
✨Know Your Stuff
Make sure you brush up on the Court of Protection rules and Deputyship for Property & Affairs. Being able to discuss these topics confidently will show that you’re not just familiar with the requirements, but that you truly understand them.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've managed client finances or dealt with vulnerable adults. This will help demonstrate your hands-on experience and how it aligns with the responsibilities of the Client Affairs Officer role.
✨Excel at Excel
Since there’s a test on Word and Excel, practice using these tools beforehand. Brush up on your spreadsheet skills, especially in budgeting and account reconciliation, as this will be crucial for managing client accounts effectively.
✨Be Personable
Remember, you’ll be working with vulnerable adults, so showing empathy and understanding during the interview is key. Be prepared to discuss how you would approach home visits and build rapport with clients, as this is an essential part of the role.
