Business Support Officer

Business Support Officer

Full-Time 27000 - 28000 £ / year (est.) No home office possible
Newham Council

At a Glance

  • Tasks: Support various council services through efficient administration and organisation.
  • Company: Join the London Borough of Newham, a vibrant and diverse community.
  • Benefits: Competitive salary, skill development, and a chance to make a real difference.
  • Why this job: Be part of a team that positively impacts residents' lives in Newham.
  • Qualifications: Strong communication skills, adaptability, and a proactive approach to work.
  • Other info: Inclusive environment with opportunities for career growth and community engagement.

The predicted salary is between 27000 - 28000 £ per year.

Our Vision

Newham is a borough with a radical vision to build a better and brighter future. We are a diverse and aspirational place. By putting people at the heart of everything we do, we aim to enable all our residents to reach their potential and thrive.

The Role

Are you organised and take pride in your work? Do you want to make a difference to the lives of residents within Newham? If yes, we have the perfect role for you!

We are seeking to recruit on 1 role on a permanent basis and another role on a 6 month fixed term to join our exciting and challenging Business Support Service, to help play a key role in achieving positive outcomes for residents of Newham. We seek individuals who share our vision and can positively and enthusiastically contribute to the continuous improvement of the Business Support Service and Newham as an organisation.

Business Support provides administration to a wide range of services across the Council including Housing, Environment, Children's and Adults' services. As a member of Business Support you will be part of a busy administrative team working within either our 'Operational hub' or the 'Social Care hub' carrying out a wide range of business processes to support our internal and external service partners. Working together to achieve our vision and make our service as efficient and effective as possible.

About You

We are looking for people who have a wide range of skills and experience including:

  • Highly adaptable to changes in work priorities and meet tight deadlines
  • Emotionally resilient
  • High level of oral and written communication skills
  • An ability to work on own initiative and organise own workload
  • Methodical and logical thinkers
  • Able to work across a broad range of administrative and clerical tasks
  • A flexible and adaptable approach to work and being a team member

In return we offer an excellent opportunity to develop new skills, learn about a range of council services and to be part of a large organisation that makes a real difference to our local community. We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us.

The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by here.

About Us

The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.

Business Support Officer employer: Newham Council

The London Borough of Newham is an exceptional employer, dedicated to fostering a diverse and inclusive work environment where employees can thrive. With a strong commitment to professional development, staff are encouraged to enhance their skills while making a meaningful impact on the lives of local residents. Located in a vibrant area with excellent transport links and cultural amenities, working here offers not just a job, but a chance to be part of a community-focused organisation that values its people.
Newham Council

Contact Detail:

Newham Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer

✨Tip Number 1

Get to know the company! Research Newham's vision and values, and think about how your skills align with their goals. This will help you stand out in interviews and show that you're genuinely interested in making a difference.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn, and don’t be shy to ask them about their experiences. They might share insider tips that could give you an edge during the application process.

✨Tip Number 3

Prepare for the interview by practising common questions related to the role. Think about examples from your past work that demonstrate your adaptability and communication skills, as these are key for a Business Support Officer.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and contributing to the community in Newham.

We think you need these skills to ace Business Support Officer

Organisational Skills
Oral Communication Skills
Written Communication Skills
Initiative
Workload Management
Methodical Thinking
Logical Thinking
Adaptability
Emotional Resilience
Teamwork
Administrative Skills
Clerical Skills
Flexibility

Some tips for your application 🫡

Tailor Your Supporting Statement: Make sure to customise your supporting statement to highlight how your skills and experiences align with the role. We want to see how you can contribute to our vision, so be specific about your achievements and how they relate to the Business Support Officer position.

Show Off Your Organisational Skills: Since this role is all about being organised, don’t shy away from showcasing your ability to manage multiple tasks. Use examples from your past experiences to demonstrate how you’ve successfully juggled priorities and met deadlines. We love a methodical thinker!

Keep It Clear and Concise: When writing your application, clarity is key! Make sure your language is straightforward and your points are easy to follow. We appreciate well-structured applications that get straight to the point without unnecessary fluff.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and give it a shot!

How to prepare for a job interview at Newham Council

✨Know Your Role

Before the interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the key responsibilities and how they contribute to the overall vision of Newham. This will help you articulate why you're a great fit for the position.

✨Showcase Your Skills

Highlight your organisational skills and adaptability during the interview. Prepare specific examples from your past experiences where you've successfully managed tight deadlines or adapted to changing priorities. This will demonstrate your ability to thrive in a busy administrative environment.

✨Communicate Effectively

Since high-level oral and written communication skills are essential for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to refine your responses and ensure you convey your ideas confidently.

✨Emphasise Teamwork

The role requires a flexible and adaptable approach to work as part of a team. Be prepared to discuss how you've collaborated with others in previous roles. Share examples that illustrate your ability to work well within a team and contribute positively to group dynamics.

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