Work Experience & IAG Officer in London

As Work Experience & IAG Officer, you will be responsible for the end-to-end planning, coordination, and delivery of high-quality work experience and industry placements for a defined caseload of 16‑18‑year‑old learners, including those on study programmes and T Levels. Operating within the Student Experience Department, you will act as a key interface between employers, curriculum teams, and learners, ensuring placements are compliant, well‑managed, and deliver positive outcomes for all stakeholders. This is a business‑facing role requiring strong employer engagement, operational coordination, and a clear focus on performance against agreed KPIs.

Key Responsibilities

• Plan and coordinate work experience requirements with curriculum teams to secure appropriate opportunities.
• Source suitable work experience and industry placement opportunities and match students accordingly.
• Ensure that all placements are vetted for Health and Safety, Safeguarding compliance, and Employer Liability Insurance.
• Work with the Careers Team and Personal Development Tutors to plan and deliver sessions that prepare students with the skills needed to represent Newham College during a placement.
• Arrange and deliver Work Experience and Employability workshops to students.
• Carry out initial student interviews & DBS applications as necessary.
• Engage with College support services to ensure all students attending a work experience placement receive appropriate help and guidance (e.g., Additional Learning Support (ALS), welfare and finance).
• Arrange a risk assessment on individual students where the student has identified issues that need consideration.
• Monitor and record students' attendance and progress while on placement and refer concerns to curriculum teams.
• Collect and record work experience feedback from employers and students.
• Ensure work experience and industry placement caseloads are managed in line with college policies and procedures.
• Be accountable for achieving key KPI's and targets assigned to the role.
• Work with the Business Development team to promote other programmes within the directorate, e.g. apprenticeships and other projects.
• Update CRM with key organisations/contact details and log correspondence.
• Participate in team meetings and report issues directly to your line manager.
• Co‑ordinate and participate in events, both during and outside normal working hours (including evenings and weekends) and promotional activities as required.

Qualifications & Experience

• Level 3 qualification in IAG or Business Administration.
• Minimum level 2 qualification in English and Maths.
• Good knowledge and understanding of study programme requirements related to work experience and industry placements funding and compliance.
• Knowledge of the Gatsby benchmarks relating to work experience.
• Experience sourcing employers to provide work placements or work‑related projects.
• Experience organising and delivering engaging presentations.
• Experience delivering individual and group sessions.
• Experience developing effective relationship/partnership working.
• Experience representing a brand in an outward‑facing role.
• Experience developing promotional/information materials.
• Experience creating and maintaining databases and report writing.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and to tight deadlines.
• Display initiative, be positive and enthusiastic.
• Ability to work independently as well as in a team.
• Excellent organisational, administrative and IT skills.
• Ability to design and deliver good quality enrichment activities.
• Willingness to work flexible hours including evening and some Saturdays.

Safeguarding

All employment offers are subject to employment checks. These include Enhanced DBS, DfE teaching/management Barred List checks, online searches, overseas criminal record checks, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history.

Equal Opportunity

The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes.

Salary & Benefits

Salary inclusive of London weighting and within a range indicating progression trajectory. Appointment typically made at the start of the salary range.