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For Companies At a Glance
- Tasks: Be the go-to person for customers needing tech help via phone or email.
- Company: Join a supportive team focused on developing your IT skills.
- Benefits: Gain hands-on experience, earn while you learn, and enjoy flexible working hours.
- Why this job: Kickstart your IT career with real-world experience and training.
- Qualifications: No prior experience needed, just a passion for technology and helping others.
- Other info: Exciting opportunity to grow in a fast-paced digital environment.
The predicted salary is between 1039 - 1186 £ per month.
Responsibilities:
- Serving as the first point of contact for customers seeking technical assistance over the phone or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions.
Course Information:
- Course: Information communications technician (level 3)
- Level: 3
- Route: Digital
- Apprenticeship Level: Advanced
Working Arrangements:
- Working Week: Monday - Friday, 9.00am - 5.00pm
- Expected Duration: 1 Year 6 Months
- Number of Positions Available: 3
IT Apprentice employer: Newham College of Further Education
Contact Detail:
Newham College of Further Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Apprentice
✨Tip Number 1
Make sure you know your stuff! Brush up on common IT issues and troubleshooting techniques. This will help you shine during interviews when they throw those tricky questions your way.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, being able to explain technical issues in simple terms is key. Try role-playing with a friend or family member to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current IT apprentices or professionals on LinkedIn. They can offer insights and maybe even refer you to opportunities. Plus, it shows you're proactive!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of resources to help you land that IT Apprentice role. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace IT Apprentice
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology and helping others. Share any relevant experiences or projects that highlight your interest in IT and customer support.
Tailor Your Application: Make sure to customise your application to fit the IT Apprentice role. Use keywords from the job description and demonstrate how your skills align with the responsibilities mentioned, like troubleshooting and customer service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your sentences are easy to read. This will help us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Newham College of Further Education
✨Know Your Tech Basics
Brush up on your technical knowledge before the interview. Familiarise yourself with common troubleshooting techniques and diagnostic tools, as you'll likely be asked to demonstrate your understanding of these during the conversation.
✨Practice Customer Interaction
Since you'll be the first point of contact for customers, practice how you would handle various customer scenarios. Role-play with a friend or family member to get comfortable with asking pertinent questions and providing clear solutions.
✨Show Enthusiasm for Learning
As an IT Apprentice, it's crucial to convey your eagerness to learn and grow in the field. Be prepared to discuss why you're interested in this apprenticeship and how it aligns with your career goals.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and what a typical day looks like. This shows your genuine interest and helps you assess if the role is right for you.
