At a Glance
- Tasks: Provide top-notch customer service and manage enquiries at the front desk.
- Company: Newham College, a vibrant educational institution focused on student success.
- Benefits: Full-time role with opportunities for personal growth and development.
- Other info: Dynamic work environment across multiple campuses with a closing date of 14/06/2026.
- Why this job: Join a supportive team and make a difference in students' lives every day.
- Qualifications: Level 2 in English and Maths, plus customer service experience.
The predicted salary is between 22000 - 26000 £ per year.
Newham College of Further Education is seeking a full-time Customer Services Assistant to provide high-quality front-of-house service. The role involves welcoming learners, staff, and visitors while managing enquiries across multiple communication channels.
Candidates should possess a Level 2 qualification in English and Maths, along with previous customer service experience. The role includes operational support at various College campuses and requires confident use of Microsoft Office applications.
The closing date for applications is 14/06/2026.
Campus Front Desk & Enquiries Coordinator employer: Newham College of Further Education
Newham College of Further Education is an exceptional employer that prioritises a supportive and inclusive work culture, fostering professional growth and development for all staff. With a commitment to high-quality education and customer service, employees benefit from ongoing training opportunities and a collaborative environment, making it an ideal place for those looking to make a meaningful impact in the community.
Contact Details:
Newham College of Further Education Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Campus Front Desk & Enquiries Coordinator
✨Tip Number 1
Make sure you know the ins and outs of Newham College! Research their values, mission, and any recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills before the interview. Think about scenarios you might face at the front desk and how you’d handle them. We want to demonstrate that we can provide top-notch service right from the get-go!
✨Tip Number 3
Don’t forget to showcase your Microsoft Office skills! Be ready to discuss how you’ve used these applications in previous roles. We want to highlight our tech-savviness and ability to manage enquiries efficiently.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities that pop up.
We think you need these skills to ace Campus Front Desk & Enquiries Coordinator
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your previous customer service experience in your application. We want to see how you've made a positive impact in past roles, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your qualifications shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Newham College of Further Education
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples from your past experiences. Think about how you’ve handled difficult situations or gone the extra mile for a customer. This will show that you understand the importance of providing high-quality service.
✨Familiarise Yourself with the College
Do some research on Newham College of Further Education. Understand their values, mission, and the services they offer. Being able to discuss how you align with their goals during the interview will demonstrate your genuine interest in the role.
✨Show Off Your Tech Skills
Since the role requires confident use of Microsoft Office applications, be prepared to discuss your proficiency. You might even want to mention specific tasks you've accomplished using these tools, like creating reports or managing schedules, to highlight your capabilities.
✨Practice Your Communication Skills
As you'll be managing enquiries across multiple channels, practice clear and concise communication. Consider doing mock interviews with friends or family, focusing on how you articulate your thoughts and respond to questions. This will help you feel more confident during the actual interview.
