Student Participation Officer

Student Participation Officer

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Newham College London

At a Glance

  • Tasks: Support students with attendance issues and enhance their college experience through engaging activities.
  • Company: Newham College London, a leading post-16 education provider in Newham.
  • Benefits: Competitive salary, inclusive of London weighting, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to fostering an inclusive and supportive college community.
  • Why this job: Make a real difference in students' lives while working in a vibrant educational environment.
  • Qualifications: Strong communication skills and a passion for supporting student success.

The predicted salary is between 30000 - 40000 £ per year.

About Us

Newham College London, now merged with NewVoc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways – including 16–18 study, adult education, apprenticeships, and higher education. With over 600 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough’s largest employers and plays a key role in driving local economic and community development.

The Role

The Student Participation Officer will work with a small team to identify students with attendance and punctuality issues and implement agreed interventions that improve student attendance, punctuality and behaviour issues, including throughout the day once they have arrived. You will be responsible for ensuring systems are updated, communication is recorded and reports are published in relation to attendance and behaviour. You will oversee the Student Lounge to ensure students are behaving appropriately and attending lessons in line with their timetable and report any issues or concerns. You will work closely with the wider Student Experience teams to deliver a range of enrichment activities, in the Student Lounge, that engages students in an extra and co-curricular programme which supports and enhances the student experience.

Key Responsibilities

  • Implement the Attendance and Punctuality Policy by contacting students, parents and carers and arrange meetings as appropriate.
  • Provide support to students whose attendance falls below college expectations, implementing strategies to improve attendance.
  • Ensure all information regarding attendance and punctuality is recorded correctly and in a timely manner.
  • Provide reports to support external meetings, ensuring attendance and behaviour concerns are recorded accurately.
  • Process the absence reporting emails and calls and record information in Etrackr.
  • Collect and update contact information and support parents’ evenings to collect and validate information provided at enrolment.
  • Track and report attendance of vulnerable groups and liaise with colleagues in safeguarding and welfare teams.
  • Staff the late desks and ensure data is recorded in the appropriate systems.
  • Work as an active and enthusiastic member of the student experience team to increase club membership and participation of students which will help improve student attendance and retention.
  • Ensure students using the Student Lounge are attending lessons and report any concerns regarding behaviour and attitude.
  • Contribute to a review and evaluation of the areas Self-Assessment Report (SAR) and Quality Improvement Plan (QIP).

Safeguarding of Children and Vulnerable Adults

In line with Keeping Children Safe in Education, all employment offers are subject to employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children’s Barred List check, DfE teaching/management Barred List check, online searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies.

Equality, Diversity and Inclusion

The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College’s mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes.

Salary

The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range.

Newham College London

Contact Details:

Newham College London Recruitment Team

We think you need these skills to ace Student Participation Officer

Communication Skills
Data Management
Attendance Monitoring
Behaviour Management
Report Writing
Intervention Strategies
Team Collaboration