At a Glance
- Tasks: Support students with information and guidance while maintaining a welcoming front-of-house service.
- Company: Newham College London, a leading post-16 education provider in Newham.
- Benefits: Full-time hours, competitive pay, and the chance to make a difference in students' lives.
- Other info: Be part of a large community focused on education and local development.
- Why this job: Join a vibrant team and help shape the student experience at a dynamic college.
- Qualifications: Strong customer service skills and a passion for supporting students.
The predicted salary is between 37900 - 44500 £ per year.
About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways – including 16–18 study, adult education, apprenticeships, and higher education. With over 800 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development.
The Role: We are seeking a proactive and customer-focused Student Services Assistant to join our Student Services team. Based at our East Ham campus, you will provide a professional front-of-house service, acting as the first point of contact for students, staff and visitors. You will play a key role in supporting the student journey by providing information, advice and guidance, responding to enquiries, maintaining accurate records and supporting a range of student-centred activities and events. This is an excellent opportunity for someone with strong customer service and administrative skills who is passionate about delivering an outstanding student experience. This role is offered on a full time 36 hours per week, permanent basis.
Student Services Assistant (Contract) in London employer: Newham College London
Newham College London is an exceptional employer, offering a vibrant work culture that prioritises professional development and community engagement. With a commitment to supporting over 11,000 students, employees benefit from a collaborative environment, opportunities for growth, and the chance to make a meaningful impact in the local community. Located in East Ham, staff enjoy a dynamic workplace that values diversity and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Student Services Assistant (Contract) in London
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Newham College London just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Newham College London. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Student Services Assistant (Contract) in London
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Student Services Assistant (Contract) role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Newham College London, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Newham College London
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Newham College London, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Newham College London, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
