At a Glance
- Tasks: Provide friendly reception services and assist learners and visitors across campuses.
- Company: Join NEWHAM COLLEGE LONDON, a vibrant educational institution.
- Benefits: Gain valuable experience while working part-time with fixed hours.
- Other info: Flexible part-time hours, ideal for balancing studies and work.
- Why this job: Perfect for students looking to enhance their customer service skills in a supportive environment.
- Qualifications: Level 2 qualification in English and Maths, plus customer service experience.
The predicted salary is between 12000 - 15000 £ per year.
NEWHAM COLLEGE LONDON is seeking a friendly Customer Services Assistant to provide high-quality reception services across multiple campuses. This part-time role involves assisting learners and visitors, managing various enquiries, and supporting college activities.
The ideal candidate will have:
- A Level 2 qualification in English and Maths
- Experience in customer service
- Excellent communication skills
Working hours are Monday to Friday, 8.30 am – 1.30 pm, with fixed times required.
Part-Time College Receptionist & Front Desk Support in London employer: Newham College London
NEWHAM COLLEGE LONDON is an excellent employer that values its staff and fosters a supportive work culture. With a focus on professional development, employees have access to growth opportunities while contributing to a vibrant educational environment. The part-time role offers a balanced work schedule, allowing for a fulfilling work-life balance in a dynamic college setting.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time College Receptionist & Front Desk Support in London
✨Tip Number 1
Make sure to research NEWHAM COLLEGE LONDON before your interview. Knowing about their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows that you're engaged and eager to learn more about the college and how you can contribute to their success.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to landing that part-time receptionist gig.
We think you need these skills to ace Part-Time College Receptionist & Front Desk Support in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly personality shine through! We want to see how you connect with people, so don’t be afraid to show a bit of who you are in your cover letter.
Highlight Relevant Experience:Make sure to emphasise any previous customer service roles you've had. We’re looking for someone who can manage enquiries and support our learners, so share specific examples of how you've done this before.
Tailor Your Application:Take a moment to tailor your CV and cover letter to the role. Mention the skills and qualifications listed in the job description, like your Level 2 in English and Maths, to show us you’re a perfect fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Newham College London
✨Know the College Inside Out
Before your interview, take some time to research NEWHAM COLLEGE LONDON. Familiarise yourself with their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing high-quality reception services, prepare examples from your past experiences where you excelled in customer service. Think of specific situations where you resolved issues or went above and beyond for a customer.
✨Practice Your Communication Skills
Excellent communication is key for this position. Consider doing mock interviews with a friend or family member to practice articulating your thoughts clearly and confidently. Focus on being friendly and approachable, as these traits are essential for a Customer Services Assistant.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle various enquiries or difficult situations at the front desk. Prepare for scenario-based questions by thinking through potential challenges you might face and how you would address them. This will demonstrate your problem-solving skills and readiness for the role.
