At a Glance
- Tasks: Support learners with SEND in a café environment, building essential employability skills.
- Company: Newham College London, a leading post-16 education provider in Newham.
- Benefits: Join a supportive team and make a real difference in students' lives.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Empower learners to gain confidence and independence while working in a vibrant café setting.
- Qualifications: Experience with SEND support and strong communication skills are essential.
The predicted salary is between 28000 - 34000 £ per year.
About us
Newham College London, now merged with New VIc Sixth Form College, is the largest post-16 education provider in Newham.
With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIo T) in Canning Town, we serve over 11,000 students across a range of pathways – including 16-18 study, adult education, apprenticeships, and higher education.
With over 800 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development.
The Role
We are seeking a passionate and dedicated Job Coach to join our Inclusive Learning team.
This rewarding role involves supporting learners with Special Educational Needs and Disabilities (SEND) as they gain hands‑on experience in a real work environment at the College's training café, Café Beans.
As a Job Coach, you will provide tailored coaching and guidance to help learners build essential employability skills, confidence, and independence.
You will work closely with tutors, families, local authorities, and external partners to ensure every learner reaches their full potential in a safe, supportive, and inclusive environment.
The role will be based at our New Beans SEND Café, where the Job Coach will support learners as they develop practical workplace skills and confidence while working in the café.
Key Responsibilities
- Support and coach learners with SEND in a work‑based setting using Systematic Instruction techniques.
- Break down tasks into manageable steps and create supporting materials (e. g. job descriptions, task lists, maps).
- Conduct and maintain health and safety checks and risk assessments for placements.
- Implement reasonable adjustments to minimise barriers and ensure inclusive participation.
- Train students in key café operations, including food preparation, barista skills, customer service, and health and safety practices.
- Promote professional behaviour, teamwork, and excellent workplace standards among learners.
- Support with employability skills such as timekeeping, presentation, and communication.
- Maintain accurate records of learner progress and liaise with tutors, the café manager, and curriculum staff.
- Contribute to the development of learning resources and independent learning strategies.
- Ensure safeguarding, equality, and inclusion are embedded in all aspects of the role.
- Assist with café operations when the Café and Catering Manager is based on another campus.
Essential Qualifications and Experience
- Minimum of Level 2 in English and Maths (GCSE Grade C/4 or equivalent).
- Proven experience supporting individuals with SEND in educational or work‑based settings.
- Strong communication and interpersonal skills with the ability to build positive relationships.
- Excellent organisational, IT, and record‑keeping skills.
- Understanding of safeguarding, equality and diversity, and health and safety practices.
Desirable
- Level 4 Teaching Qualification (CET or equivalent).
- Training in Systematic Instruction.
- Level 2 Food Safety qualification.
- Experience in catering, hospitality, or café environments.
- Safeguarding of Children and Vulnerable Adults
In line with Keeping Children Safe in Education all employment offers are subject to employment checks.
These include (some of which are dependent on the role and the individual): Enhanced DBS including Children’s Barred List check, Df E teaching/management Barred List check, online searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history.
The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment.
You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults.
All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies.
Equality, Diversity and Inclusion
The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment.
The College's mission and strategic objectives directly support this aim.
All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes.
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Job Coach in London employer: Newham College London
Newham College London is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises the wellbeing and professional growth of its staff. With a strong commitment to equality, diversity, and inclusion, employees benefit from tailored development opportunities and a collaborative culture that empowers them to make a meaningful impact on students' lives. Located in the vibrant borough of Newham, the college not only serves a diverse student population but also plays a pivotal role in community development, making it an inspiring place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Job Coach in London
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Newham College London just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Newham College London. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace Job Coach in London
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the Job Coach role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Newham College London, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Newham College London
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Newham College London, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Newham College London, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
