At a Glance
- Tasks: Support apprentices' wellbeing and progress through coaching and mentoring.
- Company: Join Newham College, a leading post-16 education provider in London.
- Benefits: Part-time role with flexible working days and a supportive environment.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in students' lives and help them succeed.
- Qualifications: A Level 3 qualification and experience in supporting learners required.
The predicted salary is between 30000 - 40000 £ per year.
About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways – including 16–18 study, adult education, apprenticeships, and higher education. With over 800 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough’s largest employers and plays a key role in driving local economic and community development.
The Role: We are seeking a dedicated and compassionate Intervention/Wellbeing Officer to join the apprenticeship team. The successful candidate will provide holistic support to apprentices throughout their learning journey. You will play a key role in ensuring learners remain engaged, motivated, and able to succeed by placing wellbeing, personal development, and progress at the centre of delivery. Working closely with apprentices, employers, and internal support services, you will create inclusive and supportive environments that enable all learners to overcome barriers, achieve their qualifications, and progress into sustainable employment or further development. This role is offered on a part time, all year-round permanent basis. Working days are Wednesday and Thursday. Please note we are not able to change working days as this role is job shared.
Key responsibilities:
- Manage a caseload of apprentices, ensuring ongoing engagement, wellbeing support, and timely progression.
- Conduct regular progress and wellbeing reviews, including early-stage check-ins and continuous monitoring.
- Identify learners at risk and implement timely, targeted interventions to support retention and achievement.
- Provide coaching, mentoring, and pastoral support to apprentices to promote resilience and personal development.
- Monitor progress through data and e-portfolio systems, ensuring compliance with apprenticeship requirements.
- Work closely with employers to support apprentices in the workplace and promote positive, inclusive environments.
- Provide guidance to employers on learner wellbeing, safeguarding, and performance.
- Refer apprentices to internal and external support services where appropriate (e.g. safeguarding, counselling, financial support).
- Support recruitment, onboarding, and induction of apprentices, ensuring a smooth and engaging start.
- Deliver high-quality Information, Advice and Guidance (IAG) to support learner success and progression.
- Contribute to quality improvement by maintaining high standards of learner experience and outcomes.
- Participate in events, open days, and employer engagement activities to promote apprenticeship programmes.
- Ensure safeguarding, equality, and health & safety policies are upheld at all times.
Our Ideal candidate should have the following qualifications, skills and experience:
- A Level 3 qualification (or above).
- English and Maths at Level 2 (or equivalent).
- Experience working within apprenticeships, including knowledge of delivery and funding requirements.
- Experience supporting learners or students of varying ages and backgrounds.
- Strong caseload management and stakeholder engagement experience.
- Experience working with external support agencies and referrals.
- Excellent communication and relationship-building skills, with the ability to engage effectively with learners and employers.
- Ability to analyse data and make informed decisions to support learner progress.
- A proactive and empathetic approach to supporting wellbeing and overcoming barriers.
- Desirable: Coaching qualification and experience working directly with employers.
Safeguarding of Children and Vulnerable Adults: In line with Keeping Children Safe in Education, all employment offers are subject to employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children’s Barred List check, DfE teaching/management Barred List check, online searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies.
Equality, Diversity and Inclusion: The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College’s mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes.
Recruitment Process: The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful. We reserve the right to close the vacancy early, should we receive sufficient applications.
Closing Date: 7th June 2026
Interview Date: TBC
Intervention/Wellbeing Officer in London employer: Newham College London
Newham College London is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. With a strong focus on employee development, the college offers numerous opportunities for professional growth while serving a diverse student body in a vibrant community. Located in the heart of Newham, employees benefit from a collaborative culture that prioritises wellbeing and engagement, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Intervention/Wellbeing Officer in London
✨Tip Number 1
Get to know the company! Research Newham College and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend college events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to wellbeing and support roles. Think about how you can demonstrate your experience in managing caseloads and engaging with learners.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Newham College family.
We think you need these skills to ace Intervention/Wellbeing Officer in London
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for supporting learners and your unique approach to wellbeing.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Intervention/Wellbeing Officer. Use examples that showcase your ability to engage with apprentices and support their journey.
Follow the Instructions:Pay close attention to the application guidelines. Remember, we don’t accept CVs, so make sure your application form is fully completed with all the necessary details about your education and work history.
Check Your Email:The email you use to apply will be our main way of communicating with you, so choose one you check regularly. Keep an eye out for updates from us, especially after the closing date!
How to prepare for a job interview at Newham College London
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Intervention/Wellbeing Officer. Familiarise yourself with how to support apprentices and promote their wellbeing. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As this role requires a compassionate approach, be prepared to share examples of how you've supported learners or colleagues in the past. Highlight your ability to build relationships and create inclusive environments, as this is key to helping apprentices succeed.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges apprentices might face and how you would address them. This could include discussing how you would handle a learner at risk or implement targeted interventions.
✨Engage with Your Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the college's approach to wellbeing and support services. This not only shows your interest but also helps you gauge if the environment aligns with your values and work style.
